Current jobs related to Customer Success Executive - Québec, Quebec - Red Hat
-
Customer Success Director
2 weeks ago
Québec, Quebec, Canada EightSix Network Full timeJob Title: Director, Customer SuccessJob Summary:The Director of Customer Success will lead a team of dedicated Customer Success Managers, scaling our Customer Success practice. Reporting directly to the Vice President, Customer Success, you will drive operational excellence, manage the adoption and enablement of our solution, and deliver value to our...
-
Director of Customer Success
2 weeks ago
Québec, Quebec, Canada EightSix Network Full timeJob OverviewThe Director of Customer Success will lead a team of dedicated Customer Success Managers, driving operational excellence and managing the adoption and enablement of our solution. Key responsibilities include:Leading, mentoring, and inspiring a team of CSMs towards measurable business objectivesEnsuring an exceptional customer experience through...
-
Customer Success Director
2 weeks ago
Québec, Quebec, Canada EightSix Network Full timeJob Title: Director, Customer SuccessAbout the Role:We are seeking a highly experienced Director of Customer Success to lead our Customer Success team. As a key member of our leadership team, you will be responsible for driving operational excellence, managing the adoption and enablement of our solution, and delivering value to our customers.Key...
-
Customer Success Director
2 weeks ago
Québec, Quebec, Canada EightSix Network Full timeJob Title: Customer Success DirectorAbout the Role:The Customer Success Director will lead a team of dedicated Customer Success Managers, driving operational excellence and managing the adoption and enablement of our solution. This role requires delivering value to our customers, aligned to successfully meeting their defined business outcomes, while...
-
Director of Customer Success
1 month ago
Québec, Quebec, Canada EightSix Network Full timeAbout the RoleThe Director of Customer Success at EightSix Network will lead a team of dedicated Customer Success Managers, driving operational excellence and managing the adoption and enablement of our solution. This role requires delivering value to our customers, aligned to successfully meeting their defined business outcomes, while maintaining a balance...
-
Director of Customer Success
1 month ago
Québec, Quebec, Canada EightSix Network Full timeAbout the RoleThe Director of Customer Success at EightSix Network will lead a team of dedicated Customer Success Managers, driving operational excellence and managing the adoption and enablement of our solution. This role requires delivering value to our customers, aligned to successfully meeting their defined business outcomes, while maintaining a balance...
-
Director of Customer Success
4 weeks ago
Québec, Quebec, Canada EightSix Network Full timeAbout the RoleThe Director of Customer Success at EightSix Network will lead a team of dedicated Customer Success Managers, driving operational excellence and managing the adoption and enablement of our solution. This role requires delivering value to our customers, aligned to successfully meeting their defined business outcomes, while maintaining a balance...
-
Director of Customer Success
4 weeks ago
Québec, Quebec, Canada EightSix Network Full timeAbout the RoleThe Director of Customer Success at EightSix Network will lead a team of dedicated Customer Success Managers, driving operational excellence and managing the adoption and enablement of our solution. This role requires delivering value to our customers, aligned to successfully meeting their defined business outcomes, while maintaining a balance...
-
Customer Success Associate
4 weeks ago
Québec, Quebec, Canada Industrial Scientific Corporation Full timeJob DescriptionWe are seeking a highly skilled Customer Success Associate to join our team at Industrial Scientific Corporation. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty to our brand.ResponsibilitiesLanguage Support: Provide fluent French...
-
Customer Success Associate
1 month ago
Québec, Quebec, Canada Industrial Scientific Corporation Full timeJob DescriptionWe are seeking a highly skilled Customer Success Associate to join our team at Industrial Scientific Corporation. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty to our brand.ResponsibilitiesLanguage Support: Provide fluent French...
-
Customer Success Associate
4 weeks ago
Québec, Quebec, Canada Industrial Scientific Corporation Full timeJob DescriptionWe are seeking a highly skilled Customer Success Associate to join our team at Industrial Scientific Corporation. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.ResponsibilitiesLanguage Support: Provide fluent French language support to customers via...
-
Customer Success Associate
4 weeks ago
Québec, Quebec, Canada Industrial Scientific Corporation Full timeJob DescriptionWe are seeking a highly skilled Customer Success Associate to join our team at Industrial Scientific Corporation. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.ResponsibilitiesLanguage Support: Provide fluent French language support to customers via...
-
Area Sales Manager
2 weeks ago
Québec, Quebec, Canada Waterford Executive Full timeJob SummaryThe Area Sales Manager - Tooling Specialist is a key role at Waterford Executive, responsible for driving sales growth and providing innovative solutions to customer work requirements on company machine tools. This position reports to the National Sales Manager and is focused on developing prospective accounts and retaining current customers.Key...
-
Area Sales Manager
4 weeks ago
Québec, Quebec, Canada Waterford Executive Full timeJob Title: Area Sales Manager-Tooling Job Summary: We are seeking an experienced Area Sales Manager-Tooling to join our team at Waterford Executive. The successful candidate will be responsible for selling company products and providing innovative solutions to customer work requirements on company machine tools. Key Responsibilities: * Build and foster...
-
Area Sales Manager
4 weeks ago
Québec, Quebec, Canada Waterford Executive Full timeJob Title: Area Sales Manager-Tooling Job Summary: We are seeking an experienced Area Sales Manager-Tooling to join our team at Waterford Executive. The successful candidate will be responsible for selling company products and providing innovative solutions to customer work requirements on company machine tools. Key Responsibilities: * Build and foster...
-
Customer Success Associate
2 months ago
Québec, Quebec, Canada Industrial Scientific Corporation Full timeJob SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Industrial Scientific Corporation. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.Key ResponsibilitiesCustomer SupportProvide timely and effective technical...
-
Customer Success Associate
2 months ago
Québec, Quebec, Canada Industrial Scientific Corporation Full timeJob SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Industrial Scientific Corporation. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.Key ResponsibilitiesCustomer SupportProvide timely and effective technical...
-
Area Sales Manager
4 weeks ago
Québec, Quebec, Canada Waterford Executive Full timeJob Title: Area Sales Manager - ToolingWaterford Executive is seeking a highly skilled and experienced Area Sales Manager to join our team. As a key member of our sales team, you will be responsible for driving sales growth and revenue in the tooling division.Key Responsibilities:Build and maintain strong relationships with customers to understand their...
-
Area Sales Manager
4 weeks ago
Québec, Quebec, Canada Waterford Executive Full timeJob Title: Area Sales Manager - ToolingWaterford Executive is seeking a highly skilled and experienced Area Sales Manager to join our team. As a key member of our sales team, you will be responsible for driving sales growth and revenue in the tooling division.Key Responsibilities:Build and maintain strong relationships with customers to understand their...
-
Area Sales Manager
4 weeks ago
Québec, Quebec, Canada Waterford Executive Full timeJob Title: Area Sales Manager - ToolingWaterford Executive is seeking a highly skilled and experienced Area Sales Manager to join our team. As a key member of our sales team, you will be responsible for driving sales growth and revenue in the tooling division.Key Responsibilities:Build and maintain strong relationships with customers to understand their...
Customer Success Executive
3 months ago
About the job
We are looking for a Customer Success Executive to join our team in Quebec. The Customer Success Executive is responsible for the orchestration of customer success plan initiatives and associated technical engagements designed to ensure customers are successful in their adoption of Red Hat products and platforms. You will work with select customers to understand the customer's overall portfolio, technical and business priorities, and measures of success to help develop the customer's success plan and orchestrate its execution with discrete initiatives to achieve their desired objectives. You will provide the Voice of the Customer by sharing insights and best practices, and connecting with Sales, Engineering, Product, Support, and Partner teams to ensure success of adoption by customers.
What you will do
- Understand customers' overall Red Hat portfolio, technical and business priorities, and success measures, to achieve their desired objectives.
- Orchestrate the execution of customer success plans with discrete initiatives to achieve customers' desired outcome by involving technical execution teams (Launch Teams, Red Hat Services, and/or Partners).
- Identify opportunities for increased consumption, track monthly consumption against targets, identify and/or plan key deployment timelines and milestones.
- Be the Voice of the Customer, share insights and best practices, connect with appropriate Red Hat teams.
- Involve the right resources to address and remove technical blockers to adoption.
- Assess the customer's knowledge and adoption level with Red Hat's products and overall cloud readiness to support customers through their journey to maximal value from Red Hat technology.
What you will bring
- Bilingual fluency in French and English
- 5+ years working in enterprise software from a customer success management, technical consulting, technical project management, technical sales, support or Quality Assurance (QA) perspective.
- Experience with technical project planning and execution management.
- Experience with account planning with a focus on the Success Plan and Initiatives to identify best practices and areas of improvement to advance product adoption.
- Understand customer challenges, coordinate responses to issues, and overall approach to customer interactions.
- Ability to independently facilitate consultative-type customer facing engagements.
- Experience with DevOps and agile concepts, application development and deployment tools.
- Practical experience with one or more Public Cloud providers (AWS, Azure, GCP, IBM Cloud) and their integration with enterprise customers is a plus, with recent Public Cloud certification.
About Red Hat
Red Hat ) is the world's leading provider of enterprise open source ) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.
Diversity, Equity & Inclusion at Red Hat
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application- . General inquiries, such as those regarding the status of a job application, will not receive a reply.