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Customer Service Representative

2 months ago

Burnaby, British Columbia, Canada CB Canada Full time

About the Role

Sunbelt Rentals is a leading equipment rental company that strives to be the customer's first choice in the industry. As a Customer Service Representative, you will be equipped with the skills and knowledge to provide exceptional service to our customers, ensuring their needs are met and exceeded.

Key Responsibilities

  • Provide professional and efficient service to customers in the rental of construction/industrial equipment and store items
  • Empower customers to make informed decisions about their equipment needs
  • Collaborate with internal teams to resolve customer issues and concerns
  • Stay up-to-date on industry trends and product knowledge to provide expert advice to customers

Requirements

  • Customer service experience in a call center environment or dedicated customer service department
  • Wynne or AS400 experience (preferred)
  • Equipment rental or construction industry experience (preferred)

What We Offer

  • A comprehensive training program to ensure your success in the role
  • A competitive compensation package and benefits
  • A dynamic and supportive work environment

Why Join Us

Sunbelt Rentals is committed to providing a safe and inclusive work environment. We value diversity and are an Equal Opportunity Employer.