Patient Services Coordinator

2 weeks ago


Toronto, Ontario, Canada FYidoctors Full time

Make a meaningful impact on people's lives as a Patient Services Specialist at FYidoctors. In this role, you will be the first point of contact for our patients, providing exceptional customer service and creating a warm and welcoming environment.

As a Patient Services Specialist, you will be responsible for warmly greeting patients, checking them in and out, and communicating with them in person, by phone, and by email. You will also be responsible for billing patients, their medical service provider, and other third parties, as well as administering pre-testing services.

To be successful in this role, you will need to have excellent customer service skills, a high level of comfort using technology and computers, and a professional, approachable manner. If you have customer-facing experience, preferably in a retail environment, and are looking for a challenging and rewarding role, we encourage you to apply.

We at FYidoctors put our patients' well-being first and feel honored that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 15 years from 30 locations to over 350.

We are committed to FYidoctors being more than just a place to work and strive to maintain a positive and supportive work environment where all our people can thrive and grow. We offer excellent wages, including quarterly bonuses, rapid and continued growth, a workplace culture that fosters a sense of collaboration, and ongoing training and development opportunities to help you develop your career.

This is a full-time, permanent position working up to 30-40 hours per week, Monday to Friday. If you are passionate about delivering exceptional patient care and are looking for a role that offers opportunities for growth and development, we encourage you to apply.



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