Executive Restaurant Manager

3 weeks ago


Calgary, Alberta, Canada Elk Water Lake Lodge & resorts Full time
Job Description

Overview:

Elk Water Lake Lodge & Resorts is seeking an experienced Executive Restaurant Manager to lead our dining operations. As a key member of our team, you will be responsible for overseeing all aspects of the restaurant, including food quality, customer service, and staff management.

Estimated Salary: $60,000 - $80,000 per year, depending on experience.

Job Responsibilities:

  • Analyze budget to boost and maintain the restaurant's profits through effective cost control and menu engineering.
  • Evaluate daily operations to identify areas for improvement and implement changes to enhance customer satisfaction and increase efficiency.
  • Monitor staff performance, provide training and coaching, and develop talent to ensure high-quality service delivery.
  • Plan and organize daily operations, including menu planning, inventory management, and supply chain logistics.
  • Recruit, select, and train staff to meet business needs, ensuring a positive and inclusive work environment.
  • Set staff work schedules, manage labor costs, and monitor productivity to optimize restaurant performance.
  • Supervise staff, address conflicts, and foster a culture of respect and open communication.
  • Balancing cash and completing balance sheets, cash reports, and related forms in accordance with accounting policies and procedures.
  • Conduct performance reviews, providing feedback and guidance to support employee growth and development.
  • Cost products and services, ensuring accurate pricing and profitability analysis.
  • Organize and maintain inventory, monitoring stock levels and ordering supplies as needed.
  • Address customers' complaints or concerns, resolving issues promptly and professionally.
  • Provide exceptional customer service, responding to feedback and suggestions to improve the guest experience.

    Work Conditions and Physical Capabilities:

    This role requires the ability to work in a fast-paced environment, withstanding repetitive tasks and standing for extended periods. The successful candidate must also possess attention to detail and be organized, reliable, and flexible.

    Personal Suitability:

    We are looking for an individual who is accurate, flexible, organized, and reliable, with excellent communication and interpersonal skills. If you are a motivated and results-driven professional with a passion for delivering exceptional customer experiences, we encourage you to apply.



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