Operations Director

4 weeks ago


Snow Lake, Canada Disability Solutions Full time
Job Summary

As a key member of the Disability Solutions team, the Operations Director will be responsible for overseeing portfolios for a specific region to ensure safety, high-quality service, efficiency, and financial performance. Reporting to the District Manager, the successful candidate will execute the strategic vision of the Senior Leadership Team and foster long-term relationships by delivering operational excellence to meet client and customer needs.

Key Responsibilities

• Spearhead multi-level support to operations by assisting the District Manager with functional activities such as invoicing, purchasing, and supervising operations.
• Collaborate with front-line managers to deliver innovative problem-solving, troubleshooting, and project optimization.
• Develop, plan, and budget to meet financial targets for the accounts and the division with support from the Regional Operations Director and District Manager.
• Facilitate, manage, and build client relationships to drive business growth.
• Strengthen and develop operational processes to enhance operational efficiency and provide leadership of the field operations team to ensure effective performance management and continued development.

Requirements

• Minimum of 5 years of Operations or Hospitality or Culinary Management experience.
• Post-Secondary Education in Hospitality, Culinary, Management, or Business-related degree is considered an asset.
• Proven leadership, motivational, and people management skills.
• Demonstrated ability to attract, develop, and retain employees.
• Strong Microsoft Office skills (Excel, Word, Outlook) and experience with Netsuite or other cloud accounting software.
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