Customer Service Manager

3 weeks ago


Ottawa, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

We are seeking a Customer Service Manager to join our team at beBee Professionals in Ottawa, responsible for supervising daily operations and ensuring high-quality service.

Key Responsibilities:
  • Supervise daily operations, ensuring efficient workflows and high-quality service.
  • Train, mentor, and manage team members, providing ongoing feedback and coaching.
  • Handle customer inquiries and resolve any issues that arise, ensuring customer satisfaction.
  • Ensure compliance with company policies and procedures, maintaining a positive and inclusive work environment.
  • Monitor inventory levels and assist in stock management, optimizing business operations.
Requirements:
  • High school diploma or equivalent; additional education in management is a plus.
  • Previous experience in a supervisory role, preferably in retail or hospitality.
  • Strong leadership and interpersonal skills, with excellent problem-solving abilities and attention to detail.
  • Ability to work flexible hours, including evenings and weekends, with a competitive hourly wage and opportunities for overtime.

As a key member of our team, you will have opportunities for career advancement within the company and enjoy a positive and inclusive work environment.


Apply now to become a part of our team and contribute to our mission to deliver exceptional customer service and experiences.




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