Grouse Mountain Dispatch Supervisor

5 days ago

Vancouver, British Columbia, Canada Grouse Mountain Full time
About the Role

The Grouse Mountain Dispatch Supervisor is a key member of the Mountain Operations team, responsible for maintaining a strong flow of communication throughout the mountain. This role requires a high level of attention to detail, strong organizational skills, and the ability to work independently.

Key Responsibilities
  • Interdepartmental correspondence and general office administration
  • Providing administrative assistance to the Mountain Operations and Safety Departments
  • Managing a multi-line switchboard and VHF radios
  • Coordinating communication and dispatching resources in emergency situations
  • Collecting and reporting weather data for internal and external use
  • Recording and reporting daily operations, including emergency response and operational changes
  • Coordinating the transport of goods and patients around the mountain
  • Customer relations with guests
  • Assisting managers with various office tasks and delegating duties to operations staff
Requirements
  • Proficient in Microsoft Office, PowerPoint, and Excel
  • Knowledge of 1Risk systems preferred
  • Knowledge of mountain operations, geography, and facilities preferred
  • Previous multi-line switchboard phone and VHF radio experience an asset
  • Great communication and organizational skills
  • Ability to multitask and work in a fast-paced environment
  • Ability to work early mornings, days, evenings, weekends, and some holidays as required
Working Conditions

This position is primarily located inside, but does require traveling through winter conditions. The Dispatcher is required to work early mornings and late nights.

Compensation and Benefits
  • Starting from $21.62/hour to $25.28/hour
  • Free Seasonal Access Pass
  • Discounts at the resort's restaurants, retail, and rental outlets
  • Referral Bonus Program
  • Public Transit subsidies
  • Free or discounted lift tickets at many other resorts (winter/summer)
  • Access to free Employee and Family Assistance Program
  • Excellent training and professional development
  • Northland Properties friends and family discounts program including hotels, restaurants, and recreation

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