Host and Guest Liaison
5 days ago
Job Summary
This role brings together customer service skills, enthusiasm for sports, and a genuine passion for creating memorable experiences.
Key Responsibilities
- Engage with guests and provide an exceptional service experience.
- Process reservations and manage seating arrangements to ensure seamless dining and gaming experiences.
- Support servers with food and beverage expediting, bussing, and cleaning to maintain a high level of customer satisfaction.
- Work collaboratively with the team to foster a welcoming environment and promote guest loyalty.
Requirements
- Previous experience in the hospitality or food service industry is an asset.
- Cash handling experience using a POS system or cashier register is required.
- Tourism, promotion, marketing, entertainment, or event training experience is an asset.
- A Serving It Right (BC) or Proserve (Alberta) certificate, Smart Serve (Ontario), or similar customer service program is required.
- Effective public speaking skills and presence are essential for this role.
- The ability to lift and carry objects up to 30 pounds, specifically a fully loaded serving tray, is necessary.
Why Work with Us?
At Gateway Casinos & Entertainment Limited, we value our team members and recognize their contributions to our success. As a member of our team, you will have opportunities for career advancement, ongoing training, and leadership development in a dynamic and fun environment. Join us and discover what it means to be part of a company that celebrates and empowers its employees to deliver exceptional guest experiences.
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