Host and Guest Liaison

5 days ago

Delta, British Columbia, Canada Gateway Casinos & Entertainment Limited Full time

Job Summary

This role brings together customer service skills, enthusiasm for sports, and a genuine passion for creating memorable experiences.

Key Responsibilities

  • Engage with guests and provide an exceptional service experience.
  • Process reservations and manage seating arrangements to ensure seamless dining and gaming experiences.
  • Support servers with food and beverage expediting, bussing, and cleaning to maintain a high level of customer satisfaction.
  • Work collaboratively with the team to foster a welcoming environment and promote guest loyalty.

Requirements

  • Previous experience in the hospitality or food service industry is an asset.
  • Cash handling experience using a POS system or cashier register is required.
  • Tourism, promotion, marketing, entertainment, or event training experience is an asset.
  • A Serving It Right (BC) or Proserve (Alberta) certificate, Smart Serve (Ontario), or similar customer service program is required.
  • Effective public speaking skills and presence are essential for this role.
  • The ability to lift and carry objects up to 30 pounds, specifically a fully loaded serving tray, is necessary.

Why Work with Us?

At Gateway Casinos & Entertainment Limited, we value our team members and recognize their contributions to our success. As a member of our team, you will have opportunities for career advancement, ongoing training, and leadership development in a dynamic and fun environment. Join us and discover what it means to be part of a company that celebrates and empowers its employees to deliver exceptional guest experiences.

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