Senior Manager, Client Experience and Compliance

Senior Manager - Client Service ManagementScotiabank is seeking a Senior Manager - Client Service Management to lead the implementation and rollout of the Net Promoter Score (NPS) across all jurisdictions.Key Responsibilities:Lead the implementation and rollout of the NPS across all jurisdictions.Manage and oversee the end-to-end delivery of CX programs,...

At CI Financial, we're seeking a highly skilled Senior Client Experience Manager to join our Client Experience Team. As a key member of our team, you will play a pivotal role in ensuring advisor satisfaction by overseeing all aspects of servicing a dedicated group of Assante advisors.Job OverviewLead and manage an assigned client service team to ensure...

At CI Financial, we're committed to creating a workplace where everyone has a voice, is empowered to take ownership of meaningful work, and has opportunities to grow through challenging projects. As a Senior Client Experience Manager, you'll play a crucial role in advisor satisfaction, overseeing all aspects of servicing a dedicated group of Assante...

About the Role:The Senior Manager, Client Experience is responsible for overseeing the Net Promoter Score (NPS) program that drives engagement, satisfaction, loyalty, retention, and primacy within International Wealth Management (IWM). This role leads the analysis of customer feedback to derive insights, ensuring IWM leaders and teams have timely access to...

OverviewAt KPMG, you'll be part of a diverse and dedicated team of problem solvers working together to turn insight into opportunity for clients and communities worldwide.Our TeamOur Compliance & Risk Management Group in Business Enablement Services is seeking a Senior Manager to lead our efforts in this critical area.Key ResponsibilitiesDevelop and...

Job Title: Senior Compliance Risk Management Specialist About the Role:We are seeking a highly experienced Senior Compliance Risk Management Specialist to join our team. The ideal candidate will have a strong background in financial services compliance, with a minimum of three years of experience in managing regulatory changes and executing compliance risk...

About the RoleWe are seeking a Senior Client Experience Manager to lead our Bilingual Client Support Team. As a key member of our organization, you will be responsible for overseeing, supporting, and motivating the team to deliver exceptional client experiences.Job DescriptionThe successful candidate will have 3-5 years of experience in customer service,...

About the RoleWe are seeking a highly skilled Senior Client Relationship Manager to join our team at Fenergo, a leading provider of Client Lifecycle Management (CLM) software solutions.As a Senior Client Relationship Manager, you will be responsible for managing a portfolio of clients through their life cycle from delivery through to post-implementation. You...

Job SummaryWe are seeking a highly skilled Senior Compliance Risk Manager to join our team in Toronto, Canada. As a key member of our compliance function, you will play a critical role in ensuring the bank's risk management and regulatory requirements are met.About the RoleThe successful candidate will be responsible for:Conducting regular risk assessments...

Compliance Operational Risk Senior Manager Responsible for leading the execution of operational risk requirements within the Regulatory Compliance function, ensuring alignment with the Enterprise Operational Risk Framework, Policy, and Standards. Key Responsibilities Coordinate engagement of Segment/Regional Compliance teams and key Functional...

Job SummaryWe are seeking a Senior Manager, Client Experience to oversee our NPS program, driving engagement, satisfaction, loyalty, retention, and primacy within International Wealth Management.Key ResponsibilitiesLead the analysis of customer feedback to derive insights, ensuring timely access to actionable CX and VOC insights for IWM leaders and...

Job SummaryJob DescriptionWhat is the opportunity?The Compliance Operational Risk Senior Manager is responsible for leading the execution of Operational Risk requirements within the Regulatory Compliance function. This role ensures alignment with the Enterprise Operational Risk Framework, Policy, and Standards. The Senior Manager provides Operational...

About the RoleWe are seeking an experienced Senior Regulatory Compliance Manager to join our team at the City of Toronto.Job SummaryThe successful candidate will be responsible for leading and overseeing the development and implementation of data-informed, risk-based audit techniques, procedures, and programs to monitor compliance of licensees and...

Estimated Annual Salary: $120,000 - $180,000About ScotiabankScotiabank is a leading bank in the Americas. Our purpose is to 'empower people and businesses to succeed.' We offer a range of advice, products, and services to help our customers achieve their goals.About the RoleWe are seeking an experienced Senior Compliance Specialist to join our team in...

About the RoleFidelity Investments Canada ULC is seeking a highly skilled Senior Compliance Specialist to join our Compliance Department. As a key member of our team, you will be responsible for ensuring compliance with various regulations, including NI 31-103, NI 81-102, and PIPEDA.Key ResponsibilitiesDevelop and maintain compliance policies and procedures...

About the OpportunityThe Senior Privacy Compliance Manager role is a strategic position within our global Privacy function, reporting directly to the Group Chief Privacy Officer. This senior professional will lead the development and implementation of Flight Centre Travel Group's privacy management program across their region, ensuring compliance with all...

Job Title: Senior Manager, Global ClientJob Summary:We are seeking a highly skilled Senior Manager, Global Client to join our team at Royal Bank of Canada. As a key member of our Global Risk Management group, you will be responsible for leading the development and implementation of global client and payment screening models. You will work closely with...

Job Summary We are seeking a highly skilled Senior Manager, Risk and Compliance to join our team at BMO. As a key member of our organization, you will be responsible for leading the development and implementation of risk management strategies and ensuring compliance with regulatory requirements. Key Responsibilities Develop and implement risk management...

Senior Manager, AML Compliance LeadAt Bank of Montreal, we are seeking a Senior Manager, AML Compliance Lead to join our team. The successful candidate will be responsible for leading our AML compliance program, ensuring alignment with regulatory requirements and industry best practices.Key Responsibilities:Develop and implement AML compliance strategies to...

Job Title: Senior Compliance OfficerAt CI Financial, we're committed to creating a workplace that's inclusive, empowering, and inspiring. As a Senior Compliance Officer, you'll play a critical role in fostering a culture of compliance within our organization, ensuring we meet the highest standards of regulatory requirements.Key Responsibilities:Provide...