Hotel Operations Manager

2 weeks ago


Summerland, British Columbia, Canada Rosedale Motel Full time

Job Summary:

Rosedale Motel is seeking a highly skilled and experienced Hotel Operations Manager to join our team. This key position plays a vital role in the success of our business, and we are looking for someone who can take charge of daily operations, lead staff, and drive revenue growth.

About the Role:

The Hotel Operations Manager will be responsible for developing and implementing policies and procedures that ensure seamless day-to-day operations. This includes supervising staff, recruiting and hiring new team members, negotiating with suppliers, preparing budgets and monitoring revenues and expenses, and creating effective marketing plans.

Key Responsibilities:

  • Develop and implement operational strategies to improve guest satisfaction and loyalty
  • Recruit, hire, train, and develop high-performing staff members
  • Negotiate contracts with suppliers to secure competitive pricing and services
  • Prepare and manage departmental budgets to ensure financial targets are met
  • Create and execute marketing campaigns to increase room occupancy and revenue
  • Address customer complaints and concerns in a timely and professional manner
  • Establish and maintain positive working relationships with colleagues and external partners

Requirements:

  • Bachelor's degree in Hospitality Management or related field
  • Minimum 2 years of experience in hotel management or a related industry
  • Proven track record of leadership and team management skills
  • Excellent communication and problem-solving abilities
  • Ability to work independently and as part of a team

What We Offer:

  • A competitive salary range: $60,000 - $80,000 per year, depending on experience
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
  • A comprehensive benefits package, including health insurance, paid time off, and retirement savings plan

Note:

Salary may vary based on location and other factors.



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