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Customer Service Associate
2 months ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, sharing product knowledge, and creating a positive shopping experience for our customers.
Key Responsibilities:
- Engage with customers, provide product information, and offer solutions to meet their needs
- Process customer transactions, handle returns and exchanges, and maintain a clean and organized store environment
- Assist with receiving and stocking merchandise, as well as maintaining inventory levels
- Participate in visual merchandising and store displays to create an attractive and inviting shopping experience
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Basic math skills and accuracy with handling cash and operating a point-of-sale system
- Availability to work a variety of shifts, including evenings and weekends
What We Offer:
- A competitive hourly rate and opportunities for advancement
- A comprehensive training program to develop your skills and knowledge
- A dynamic and supportive work environment with a team-oriented culture
LCBO is an Equal Opportunity Employer:
We are committed to diversity and inclusion in the workplace and welcome applications from qualified candidates of all backgrounds.
