Operations Manager

1 month ago


Winnipeg, Manitoba, Canada GardaWorld Full time

We are seeking a skilled Operations Supervisor to join our team at GardaWorld Cash Services in Winnipeg, Manitoba.

Your Mission:

As a key member of our team, you will be responsible for planning, organizing, and managing the work of our Cash Services Messenger team. Your primary goal will be to ensure customer satisfaction and drive operational excellence.

Key Responsibilities:

  • Plan and manage the work of your team to meet customer needs and expectations
  • Investigate and resolve customer complaints in a timely and professional manner
  • Develop and implement policies and procedures to improve operational efficiency
  • Conduct training sessions to enhance employee skills and knowledge
  • Monitor and report on operational performance to ensure compliance with company standards
  • Collaborate with other supervisors and staff to achieve business objectives

Requirements:

  • 3-5 years of experience in administration and management of unionized employees
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Office and other relevant software
  • Valid driver's license with a good driving record
  • Health and Safety management experience
  • Working knowledge of WCB reporting process
  • Possession of a valid PAL (Possession Acquisition License)

What We Offer:

  • Competitive salary and benefits package
  • Permanent position with opportunities for career growth
  • Dynamic and supportive work environment
  • On-site parking and other perks

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