Operations Manager

4 weeks ago


Winnipeg, Manitoba, Canada Manitoba Government Full time

Job Summary


The Manitoba Government is seeking a highly skilled and experienced Operations Officer to join our Victim Services leadership team. The successful candidate will be responsible for leading the Branch's Operations by planning, development, monitoring, and evaluation throughout the various operational service areas. The incumbent will provide central coordination, consultation, and collaboration in the development of quality assurance and continuous improvement for services in support of provincial Victim Services.

Key Responsibilities:
  • Lead the Branch's Operations by planning, development, monitoring, and evaluation throughout the various operational service areas.
  • Provide central coordination, consultation, and collaboration in the development of quality assurance and continuous improvement for services in support of provincial Victim Services.
  • Monitor service policies, processes, and practices for strategic alignment and compliance, and develop recommendations to address risk and gaps.

Requirements:
  • Post-secondary degree in social sciences, public or business administration or other related discipline and extensive related work experience in management, or equivalent role.
  • Experience leading victim services in operational functions in a provincial victim services program.
  • Experience leading and directly managing staff, including training, delegating tasks, and attendance management, while fostering a collaborative, innovative, and productive work environment.

Preferred Qualifications:
  • Knowledge or experience in Project Management, LEAN methodology, and Change Management.
  • Strong proficiency of the Prosecutions and Scheduling Management System (PRISM), including knowledge or experience with producing reports and correspondence using the application.

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