Clinical Practice Manager
1 day ago
Job Title: Clinical Practice Manager
Job Summary:
We are seeking a highly skilled Clinical Practice Manager to join our team at Bayshore HealthCare. As a Clinical Practice Manager, you will be responsible for leading and managing the clinical team, ensuring the delivery of high-quality patient care, and promoting a culture of excellence within the organization.
Key Responsibilities:
- Liaise with CQ-HIP on location support needs and escalate reportable practice concerns.
- Lead and provide mentorship to members of the clinical team, fostering Bayshore's mentorship framework.
- Lead or assist with the integration of client satisfaction initiatives and ensure that all referred client concerns and complaints are satisfactorily addressed and documented.
- Demonstrate knowledge of current evidence-based best practices and standards according to the Provincial regulating bodies.
- Participate and/or lead quality and continuous improvement activities in keeping with the company's Quality Management System.
- Liaise with funders, government programs, case managers, and other members of the interdisciplinary care team as required.
- Liaise with Provincial regulatory bodies as required.
- Coordinate human resources with respect to recruitment and selection, orientation and training, discipline, and the probationary/annual performance review of reporting Field employees.
- Implement, monitor, and evaluate delegated tasks/transfer of authority to unregulated care providers as required.
- Lead or assist with the implementation of Modified Work Programs for Field employees.
- Participate in business development as appropriate and assist with the development of contractual agreements for client care and service as requested.
- Promote Bayshore HealthCare through participation in local healthcare or business committees as well as community events.
- Contribute to methods aimed at promotion and improvement of team engagement.
- Advance effective use of the electronic health record and use data to improve clinical outcomes and practice standards.
- Assume responsibility for specific Branch Office operations in the absence of the Director of Clinical Management and/or the Area Director as appropriate.
- Ensure employees and clients have access to a clinician 24/7, as appropriate, and serve as the on-call nurse/clinician, as required.
- Participate in ongoing internal and/or external professional development and continuing education activities and provide mentorship to other managers and/or members of the administrative team as required.
- Maintain privacy & confidentiality of client and corporate information, including appropriate digital/cybersecurity safeguards.
- Complete other tasks as requested by management.
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