Private Banking Service Specialist
2 weeks ago
As a Private Banking Service Specialist at Royal Bank of Canada, you will be responsible for delivering exceptional client experiences through expert banking services and digital education. Key responsibilities include managing incoming servicing requests via email and phone, identifying unmet client needs, and championing digital education to enable clients to engage with RBC through their preferred channels.
Key Responsibilities
- Deliver high-level banking services and support to clients, ensuring a tailored experience for each individual.
- Manage incoming servicing requests via email and phone, resolving client concerns in a timely and accurate manner.
- Maximize the use of technology to enable clients to engage with RBC through their preferred channels.
Requirements
- Minimum of 2 to 3 years of banking experience.
- Strong written and verbal communication skills in English and French.
- Strong working knowledge of Microsoft Office Suite.
- Proven client service skills.
- Excellent organizational skills.
What We Offer
- A comprehensive Total Rewards Program, including bonuses and flexible benefits.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, and high-performing team.
- Opportunities to do challenging work and take on progressively greater accountabilities.
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