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Food Service Team Lead

2 months ago


Kitchener, Ontario, Canada Tim Hortons Full time

{"h2": "Job Summary", "p": "As a Food Service Supervisor at Tim Hortons, you will be responsible for leading a team of food service staff to ensure exceptional customer service and high-quality food products. This role requires strong leadership and communication skills, as well as the ability to work in a fast-paced environment. If you are a motivated and organized individual who is passionate about delivering excellent customer experiences, we encourage you to apply for this exciting opportunity.", "h2": "Key Responsibilities", "ul": [{"li": "Lead a team of food service staff to ensure efficient service delivery and high-quality food products"}, {"li": "Develop and implement effective training programs to enhance staff knowledge and skills"}, {"li": "Monitor and control food costs, labor costs, and inventory levels to ensure profitability"}, {"li": "Maintain a clean and safe work environment, adhering to health and safety regulations"}, {"li": "Provide exceptional customer service, resolving customer complaints and concerns in a professional manner"}], "h2": "Requirements", "ul": [{"li": "Secondary (high) school graduation certificate"}, {"li": "7 months to less than 1 year of experience in a food service environment"}, {"li": "Excellent leadership and communication skills"}, {"li": "Ability to work in a fast-paced environment and adapt to changing situations"}, {"li": "Physical ability to stand for extended periods and lift up to 25 pounds"}], "h2": "What We Offer", "ul": [{"li": "Competitive hourly rate"}, {"li": "Opportunities for career advancement"}, {"li": "Comprehensive training program"}, {"li": "Flexible scheduling"}, {"li": "Discounts on food and merchandise"}], "h2": "Work Environment", "p": "As a Food Service Supervisor at Tim Hortons, you will work in a fast-paced restaurant environment with a team of dedicated staff. You will be responsible for leading the team to deliver exceptional customer service and high-quality food products. The work environment is dynamic and requires strong leadership and communication skills.", "h2": "Supervision", "p": "You will supervise a team of 3-4 food service staff, providing guidance and support to ensure efficient service delivery and high-quality food products.", "h2": "Work Conditions and Physical Capabilities", "p": "The work is physically demanding, requiring the ability to stand for extended periods and lift up to 25 pounds. You will also work in a fast-paced environment, adapting to changing situations and priorities.", "h2": "Personal Suitability", "p": "We are looking for a motivated and organized individual who is passionate about delivering excellent customer experiences. You should have excellent leadership and communication skills, as well as the ability to work in a fast-paced environment.", "h2": "Health Benefits", "ul": [{"li": "Dental plan"}, {"li": "Health care plan"}, {"li": "Vision care benefits"}], "h2": "Other Benefits", "ul": [{"li": "Parking available"}, {"li": "Work Term: Permanent"}, {"li": "Work Language: English"}, {"li": "Hours: 30 to 35 hours per week"}]