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Food Service Team Lead

1 month ago

Kitchener, Ontario, Canada Marble Slab Creamery Full time

Job Title: Food Service Team Lead

Job Summary: We are seeking a highly motivated and experienced Food Service Team Lead to join our team at Marble Slab Creamery. As a Food Service Team Lead, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food, ensuring that food and service meet quality control standards.

Key Responsibilities:

  • Establish methods to meet work schedules and ensure efficient food preparation and service.
  • Supervise and train staff in job duties, sanitation, and safety procedures.
  • Estimate ingredient and supplies required for meal preparation and maintain accurate records.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Maintain a clean and safe work environment, adhering to health and safety regulations.

Requirements:

  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a food service environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.

Work Environment: Our restaurant is a fast-paced environment with a combination of sitting, standing, and walking. You will be required to stand for extended periods and perform physical tasks such as bending, crouching, and kneeling.

Personal Suitability: We are looking for a team player with excellent oral communication skills, flexibility, and a client-focused approach.

Support for Newcomers and Refugees: As a Food Service Team Lead, you will have the opportunity to support newcomers and refugees with their immediate settlement needs and assist with foreign credential recognition.