Floor Supervisor
4 weeks ago
Transforming Spaces, One Customer at a Time.
At Urban Barn, we're passionate about helping people create homes they love. As a Full-time Floor Supervisor at our London Wonderland store, you'll play a key role in enriching the customer experience while growing your experience with a well-known Canadian retailer.
As a leader on our team, you'll collaborate with the Manager and Assistant Manager to create a positive working environment for the team and an excellent shopping experience for our customers. Our stores are open 7 days a week, so we're looking for candidates who can work 30-40 hours per week and are available to work a variety of shifts on weekdays, weeknights, and weekends.
Your Key Responsibilities:
- Guide customers in their decor choices, providing expert advice and recommendations.
- Open, prepare, and close the store, ensuring a seamless customer experience.
- Train and coach team members, helping them develop their skills and confidence.
- Support operational tasks for stock and merchandising, ensuring our stores are always stocked and visually appealing.
- Ensure the performance of the store, meeting sales targets and exceeding customer expectations.
- Maintain the visual standards and cleanliness of the store, creating a welcoming environment for our customers.
What We're Looking For:
- At least 2 years of Retail sales experience, with a proven track record of success.
- Experience in Customer Service Leadership, with a focus on delivering exceptional customer experiences.
- A passion for interior décor and merchandising, with a keen eye for detail and a love of beautiful home furnishings.
- Commitment to a flexible schedule, with the ability to work a variety of shifts on weekdays, weeknights, and weekends.
- The ability to lift and move loads up to 50 lbs / 23 kg, with a focus on maintaining a safe and healthy work environment.
Why Join Urban Barn?
- We're not just a retailer - we're a partner in helping our customers create homes they love.
- Competitive salary, commissions, and bonuses, with opportunities for professional development and advancement.
- A 40% discount on Urban Barn products, because we want you to love our home furnishings as much as our customers do.
- Group benefits, including health, dental, and vision coverage, because we care about your well-being.
- A Group RSP program, because we want to help you save for your future.
- Opportunities for professional development and advancement, because we believe in investing in our team members.
- A fun work environment, with a collaborative team that loves to talk design and share ideas.
At Urban Barn, we're committed to creating a welcoming environment where inclusion, diversity, and equity are paramount. We're passionate about making our customers and employees feel right at home, and we're looking for like-minded individuals to join our team.
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