Sales Floor Supervisor
1 day ago
Company Overview
Gateway Casinos & Entertainment Limited is a leading gaming and entertainment company in Canada.
We have 27 gaming properties across British Columbia, Ontario, and Alberta, employing approximately 8,648 people and boasting 448 table games, 13,887 slots, 85 restaurants and bars, and 561 hotel rooms.
About the Role
This Sales Floor Supervisor role offers an estimated salary of $45,000 - $60,000 per year, based on your experience and qualifications.
The position will involve overseeing sales floor activities, ensuring customer satisfaction, and maintaining a high level of service quality.
Responsibilities
- Leading and supervising sales team members to achieve sales targets and maintain excellent customer service standards
- Conducting regular performance reviews and providing coaching to improve employee skills and productivity
- Managing sales floor operations, including inventory management and visual merchandising
- Maintaining accurate records and reports, including sales data and employee performance metrics
- Communicating effectively with customers, employees, and management to resolve issues and improve sales performance
Requirements
- A minimum of 1-year experience in sales or a related field
- Strong leadership and communication skills, with the ability to motivate and inspire team members
- Excellent customer service skills, with a focus on delivering exceptional customer experiences
- Ability to work independently and as part of a team, with a strong attention to detail and organizational skills
- Bachelor's degree in Business Administration or a related field
What We Offer
As a Sales Floor Supervisor at Gateway Casinos & Entertainment Limited, you can expect:
- A competitive salary and bonus structure
- Ongoing training and development opportunities to enhance your skills and career progression
- A dynamic and supportive work environment, with a focus on teamwork and collaboration
- Access to our comprehensive benefits package, including medical, dental, and vision coverage
- Discounts on food, beverage, and entertainment services at our properties
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