Optical Associate

1 month ago

Canmore, Canada FYidoctors Full time
Why You Should Work with Us

We at FYidoctors prioritize our patients' well-being and are honored that thousands of Canadians trust us with their health. Our doctor-led approach has enabled us to rapidly grow from 30 locations to over 300 in 12 years.

We couldn't have achieved this without our people, who now number over 3,000 and serve thousands of valued patients daily. We strive to maintain a positive and supportive work environment where all our employees can thrive and grow professionally and personally.

How You'll Benefit
  • Comprehensive total rewards package
  • Competitive wage and benefits
  • Rapid and continued growth, ensuring a constantly challenging and rewarding environment
  • A workplace culture where collaboration is fostered
  • Ongoing training and development opportunities
Responsibilities

As an Optical Associate, you will play a critical role in delivering world-class service to our patients. You will be the first point of contact with the public, so you must bring your passion for people and your drive to deliver an exceptional customer experience.

  • Educating clients about the best eyewear choices for their lifestyle, ensuring they receive the best in value and quality
  • Informing patients about advances in corrective eyewear solutions as well as assisting with the selection of frames to suit your client's aesthetic and performance needs
  • Interpreting optical prescriptions as written by optometrist
  • Performing frame and facial measurements to ensure correct fit and positioning of eyewear
  • Submitting prescription eyewear requisitions to manufacturing lab
  • Performing repairs and adjustments to patients' eyewear
  • Arranging and maintaining retail display area
  • Contributing to store retail sales goals
  • Upholding excellent customer service standards using your charisma and problem-solving skills
The Successful Candidate
  • Ideal candidate will have some customer-facing experience, preferably in a retail environment
  • Experience in the optical world or knowledge of routine eye care would be beneficial but not essential
  • Professional and approachable manner and a love of meeting and interacting with people
  • Able to multi-task in a fast-paced environment
  • A high level of comfort using technology and computers with solid proficiency in MS Office Suite
  • Committed to excelling as a member of a high performing team
About Us

FYidoctors is an exciting entrepreneurial company that started as a small group of 30 optometrists. In just 12 years we have grown to more than 3,000 employees with more than 265 locations across the country. Today, as Canada's fastest growing eye care provider and winner of Canada's Best Managed Companies, our team of respected leaders from provincial and national optometric associations bring experience, dedication, and a commitment to the values that have long been associated with optometry.

From our lab to our practices to our home office, we are committed to enhancing the lives of our patients and maintaining a positive, supportive environment where all our people can thrive and grow professionally and personally. Together, we proudly stand for the strength of the optometric profession and the preservation of patient care.

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