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Operations Manager

2 months ago


Niagara Falls, Ontario, Canada Pizza Fiamma Full time
Pizza Fiamma Operations Director Job Description

We are seeking a highly skilled Operations Director to join our team at Pizza Fiamma. As a key member of our management team, you will be responsible for driving business growth, improving operational efficiency, and ensuring exceptional customer service.

Key Responsibilities:
  • Budget Analysis and Management: Analyze and develop budgets to boost and maintain our restaurant's profits, ensuring cost-effective food, ingredient, and supply management.
  • Performance Reviews and Employee Development: Conduct regular performance reviews, provide coaching and training to employees, and foster a positive work environment.
  • Inventory Management and Supply Chain: Organize and maintain inventory, negotiate with suppliers, and ensure timely delivery of food and other essential supplies.
  • Health and Safety Regulations: Ensure compliance with health and safety regulations, maintaining a clean and safe work environment for employees and customers.
  • Customer Service and Experience: Provide exceptional customer service, ensuring a welcoming and inclusive experience for all patrons.
  • Operations Planning and Control: Plan, organize, direct, control, and evaluate daily operations, ensuring seamless execution and continuous improvement.
Requirements:
  • 1-2 years of experience in a similar role, preferably in the restaurant or food service industry.
  • Strong analytical and problem-solving skills, with the ability to develop and implement effective solutions.
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Fluency in English, with the ability to communicate effectively with employees and customers.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to join a successful and growing company.