Pension Administration Professional

2 days ago


Toronto, Ontario, Canada CAAT Pension Plan Full time

At CAAT Pension Plan, we strive to provide a secure and valuable workplace retirement solution for Canadians.

The Manager, Medical Staff Services is an integral part of our mission and growth strategy. Reporting to the Director, Member Services, this role oversees the exceptional delivery of pension administrative services in accordance with Plan provisions and regulatory requirements.

This position drives operational excellence by ensuring timely and accurate service, identifying opportunities for improvement to meet the evolving needs of members and the growth of the Plan.

The Manager leads/participates in initiatives and special projects to ensure effective, efficient, and compliant service that supports the achievement of CAAT's strategic goals.

Key Responsibilities:
  • Oversee accurate and timely administration and processing for all events performed by the team, ensuring activities are completed within service standards
  • Lead member initiatives/projects, including production of annual member statements for EOM and deferred members, calculation of COLA increases for deferred members, and production of tax reporting for PARs, PAs (LTD members) and tax receipts for service purchase transactions
  • Monitor, extract, and manipulate statistical data using Excel to ensure all activities are completed in a timely manner to meet or exceed agreed service standards
  • Ensure appropriate internal control, confidentiality, and privacy environment is maintained

This role requires a university degree in Business Administration, Finance, or a related field, with CEBS, PPAC, or CBP certification being an asset. A minimum of 8 years of experience in pension administration with increasing responsibility is also required.

A competitive salary of approximately $115,000 per year is offered, along with a comprehensive benefits package, including health and dental benefits, wellness programs, and a defined benefit pension plan.



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