Customer Service Representative
3 weeks ago
About the Role
We are seeking a skilled Customer Service Representative to join our team at Rebel Apparel Inc. As a key member of our customer support team, you will be responsible for managing customer inquiries and complaints, processing orders and modifications, and escalating issues across various communication channels.
Key Responsibilities
- Provide exceptional customer service via phone, email, and chat platforms.
- Process customer orders, modifications, and returns in a timely and efficient manner.
- Escalate complex issues to senior team members or management as needed.
- Collaborate with internal teams to resolve customer complaints and improve overall customer satisfaction.
Requirements
- High school diploma or equivalent required.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Experience working with customer support software and systems.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
How to Apply
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application, including your resume and a cover letter, to our online portal.
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