Retail Store Manager In Training
4 weeks ago
As a Moncler Store Manager, you will be responsible for leading a team of sales associates and driving sales growth in our retail stores. Your primary goal will be to create a unique and distinctive experience for our clients, while also achieving store business objectives and growing sales through strategic planning and execution.
Key Responsibilities:- Client Engagement: Engage directly with clients through every channel and touch point, involving them, understanding their expectations – even when unspoken – and creating unique and distinctive experiences in our stores.
- Store Operations: Manage the operations of the store efficiently, ensuring that Moncler Americas Sales and Service standards are embodied consistently by all store employees.
- Sales and Productivity: Drive store sales and productivity through key KPI management, including Store Sales, UPT, Conversion, Repurchase Rate, Productivity, and Inventory management.
- Business Analysis and Planning: Conduct business analysis and develop and implement action plans in collaboration with the Regional Director to strategically grow business.
- Team Leadership: Lead the team to consistently establish client relationships and propose local events and consignment through continuous networking; support product launches that promote high client attendance and strong sales results.
- Employee Development: Effectively coach and ensure all store staff complies with company initiatives, manage employee performance to ensure individual growth, employee engagement, and career pathing for future leaders.
- Store Expenses and Budget: Monitor store expenses and maintain store operating budget while aiming to reduce overall cost.
- After Sales Operations: Responsible for the oversight of the in-store after sales operations ensuring efficiency and a positive client experience.
- Product Knowledge: Train and communicate current product knowledge to all associates to ensure the team is fully educated on brand pillars and season strategy.
- Education: Bachelor's degree or equivalent.
- Experience: Minimum of 5 years of Retail Management experience, luxury experience preferred.
- Skills: Proven track record of successful sales generation, building clientele, and employee development and relations; results-driven and customer-focused; impeccable communication skills at all levels.
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