National Retail Operations Manager

2 months ago

Toronto, Ontario, Canada Bel Full time

About the Role

The National Retail Operations Manager will lead the development of retail initiatives that define the go-to-market strategy and in-store retail execution for Bel, a leading food company. This position will function as the company's primary representative of Retail Operations, having a high degree of autonomy and accountability for Broker(s) and Distributor(s).

Key Responsibilities

  • Develop, align, and measure key performance indicators to drive accountability at retail
  • Financial review and management of brokerage retail commissions on a monthly and annual basis
  • Contract negotiations between Bel and the broker partners for the retail aspect of the business
  • Training and development of our broker/retail partner sales representatives across the network
  • Scorecard reviews to track, monitor, and improve in-store conditions and results
  • Conduct frequent market visits and engage broker/distributor partner retail leadership reviews
  • Leadership and coordination of in-store activities by the broker/distributor partner retail teams
  • Work with broker/distributor partners as it relates to retail opportunities and issues, with an ability to provide solutions, feedback, follow-up, and execution
  • Support Key Account Team with Retailers to ensure strategies are communicated and executed at store level
  • Share Bel's Retail Excellence investment with Retailers
  • Collective working with internal teams to ensure flawless program development for executions
  • Create training modules for National Field Sales
  • Provide leadership in the development of the Sales Organization's strategic initiatives; align professional and team objectives with the sales organization's goals and vision.
  • Manage Sales Incentive Budgets designed to drive better performance at the retail level.
  • Manage POSm Budget and forecast
  • Direct coordination of point-of-sale and merchandising materials for broker partner retail teams.
  • Increase the brands' visibility and in-store presence for the core brands and innovation.
  • Manage Trade Show Participation

Requirements

  • Bachelor degree and/or equivalent experience required
  • Minimum of 5-8 years of FMCG sales experience, preferably involving broker sales management and supervision
  • Proven ability to execute an effective marketing & sales strategy; can analyze the competitive landscape, define a course of action and meet the needs of the company and the customer

Competencies

  • Proven ability to develop and execute an effective retail sale strategy; meeting the needs of internal team members, broker partners, distributors and customers.
  • Strong written and oral communication skills with the ability to persuasively influence decisions
  • Ability to take initiative and develop and articulate strategic recommendations to Senior management
  • Good at building internal and external cross-functional relationships
  • Capability to drive accountability across all levels of the organization, internally and externally.
  • Demonstration of ability to train and develop internal and external team members
  • Results-driven with a high sense of urgency and a passion to drive closure and deliver results
  • Ability to analyze syndicated data.
  • Systems: experience with trade management tools is a plus. Intermediate computer skills (Microsoft suite). Autonomous in the usage of Nielsen database and some knowledge of retailer's database.
  • Languages: English and French being an asset
  • Travel: up to 30% business travel is required; including time working the retail environment.

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