Strategic Content Solutions Manager

2 weeks ago

Toronto, Ontario, Canada Scotiabank Full time

About the Role

The Senior Manager, Strategic Content Solutions is a key member of the Global Transaction Banking team at Scotiabank. This role is responsible for curating content, customizing client-facing materials, and ensuring business strategies are executed in compliance with governing regulations and internal policies.

Key Responsibilities

  • Drive effective client experiences by managing and maintaining content for the content library platform.
  • Liaise with Product Owners and Subject Matter Experts to keep content current and develop new content as necessary.
  • Identify opportunities to leverage the content library platform to improve sales processes and client experiences.
  • Contribute to business development and financial success through the development of customized client-facing materials.
  • Support GTB Sales with ad hoc requests and strategic initiatives.
  • Oversee the Bilingual Content Manager regarding the development of new sales collateral.
  • Collaborate with the GTB Sales Team and Proposal Writing Team to provide guidance on GTB products and services.
  • Understand and adhere to Scotiabank's risk appetite and risk culture.

Requirements

  • 7+ years of experience in Sales, Marketing, Business Communications, or a related discipline.
  • Exceptional oral and written communication skills, with a strong attention to detail.
  • Proficiency in Microsoft Office 365 and Adobe Acrobat.
  • Knowledge of transactional banking services for large international businesses.
  • High-energy, intellectually curious, and meticulously detail-oriented.
  • Team player with strong organizational and project management skills.
  • French fluency (oral and written) is preferred.

About Scotiabank

Scotiabank is a leading bank in the Americas, guided by our purpose: "for every future". We help our customers, their families, and their communities achieve success through a broad range of advice, products, and services.

What We Offer

  • A dynamic, entrepreneurial environment focused on delivering innovative payments, digital, and cash management services and solutions.
  • A diverse, inclusive, and collaborative working environment that encourages creativity and celebrates success.
  • Access to online and in-person courses to develop new skills.
  • Career progression opportunities and a competitive rewards package.

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