Specialty Services Clerk

3 weeks ago


Halifax, Nova Scotia, Canada Canadian Blood Services Full time

About the Role

Canadian Blood Services is seeking a Temporary Part-Time Specialty Services Clerk to join our dynamic Collections Operations East team.

The Collections Operations East team provides ongoing support and general administrative assistance for Specialty Services areas, including Apheresis and HLA/HPA, in accordance with all regulatory requirements and Canadian Blood Services policies, procedures, and practices.

Key Responsibilities

  • Provide clerical support and assist in the delivery of successful Apheresis donor clinics.
  • Support Document Control processes with high attention to detail.
  • Maintain and update donor files in the appointment management system and prepare departmental operating reports as required.
  • Schedule donor appointments utilizing superior interpersonal and communication skills.

Requirements

  • Completion of secondary education.
  • Minimum one year of related experience.
  • Effective communication and interpersonal skills, with the ability to exercise sound judgment, tact, and discretion when dealing with others.
  • Ability to develop and maintain professional working relationships with departmental staff, management, volunteers, and customers.
  • Strong organizational and time management skills, with the ability to manage multiple tasks and competing priorities within short timelines.
  • Proficiency in Microsoft Office, Word, Excel, and Outlook software.

What We Offer

  • Payment in lieu of vacation.
  • Payment in lieu of holidays.
  • Defined benefit pension plan.
  • Employee discounts, wellness program, professional resources.

Work Environment

Shifts include days, evenings, weekends, and statutory holidays. Monday/Tuesday 1130-1830, Wednesday 1230-1800, Thursday/Friday 0700-1330. You will be required to rotate through Saturday shifts, 0700-1330.

Diversity and Inclusion

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada's population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.



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