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Account Manager

2 months ago

Barrie, Ontario, Canada AutoTrader Full time
Job Description

Job Title: Account Manager

Company: AutoTrader

Job Type: Full-time

Location: Remote

About Us: AutoTrader is a leading provider of automotive solutions, and we're seeking a highly skilled Account Manager to join our team.

Key Responsibilities:
  • Sales and Customer Service:
    • Develop and maintain strong relationships with existing clients to identify new business opportunities and increase revenue.
    • Proactively gather and review information to identify high-level sales opportunities and develop customer accounts.
    • Focus on achieving customer satisfaction, revenue generation, and long-term account goals in line with AutoTrader's vision.
  • Territory and Account Management:
    • Complete weekly sales planners to ensure penetration of assigned territory and maintenance of existing client revenue base.
    • Proactively call on existing accounts, identify correct priorities, and schedule sales calls accordingly.
    • Initiate post-sales activities to ensure advertising solutions continue to satisfy the customer's needs.
  • Administration:
    • Maintain sufficient customer records to ensure proper territory organization and account administration.
    • Prepare a variety of status reports, including activity, closings, follow-up, KPIs, and adherence to goals/targets.
    • Presents and negotiates rates with clients; prepares and signs client contracts.
Requirements:
  • Education: Bachelor's degree in Liberal Arts, Marketing, or Business discipline.
  • Experience: Minimum 5 years direct sales experience working with national/large revenue accounts.
  • Skills:
    • Ability to maximize results by systematically managing an account plan.
    • Driven to produce by increasing sales to existing accounts.
    • Ability to work the system for the customer by using internal resources to find solutions for clients.
    • Ability to educate customers through structured training.
    • Promotes customer relations by soliciting feedback and responding to inquiries at any hour.
    • Capable of developing relevant product knowledge specific to customer needs.
    • Ability to tailor image to fit customer expectations by adapting to different situations with sincerity and realism.
    • Strong closing techniques; using logical, incremental steps.
Preferred Qualifications:
  • Technical Skills: Intermediate level computer skills in Microsoft Office and computer tools.
  • Soft Skills:
    • People skills; effective team player with strong communication (verbal & written) and listening skills.
    • Drive for results; ability to turn a customer from good to great.
    • Strong time and resource management skills along with organizational skills; ability to prioritize and quickly respond to customer requests.
    • Self-Development skills.
    • Problem solving and analytical skills.

What We Offer: AutoTrader offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.