Delivery Coordinator

4 weeks ago


Montreal, Quebec, Canada Fresh Prep Full time

About the Role

We are seeking a highly skilled and organized Delivery Coordinator to join our team at Fresh Prep. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient delivery of our meal kits to customers across Western Canada.

Key Responsibilities

  • Coordinate and manage delivery routes to ensure timely and accurate delivery of meal kits to customers.
  • Communicate effectively with drivers, customers, and internal teams to resolve any delivery issues or concerns.
  • Monitor and analyze delivery metrics to identify areas for improvement and implement process changes as needed.
  • Collaborate with the operations team to develop and implement efficient delivery processes and procedures.
  • Provide exceptional customer service and support to ensure customer satisfaction and loyalty.

Requirements

  • College or university degree in a related field (e.g. logistics, operations, business) or equivalent experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Strong organizational and problem-solving skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Proficiency in Google Suite, particularly spreadsheets, and ability to quickly learn new software.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.

What We Offer

  • Competitive salary and bonus structure.
  • Comprehensive health benefits, including medical, dental, and vision coverage.
  • Opportunities for professional growth and development.
  • A dynamic and inclusive work environment.

About Fresh Prep

Fresh Prep is a certified B-Corporation and a leading meal kit delivery service in Western Canada. We are passionate about making healthy and sustainable eating convenient and accessible to our customers. Our team is dedicated to providing exceptional customer service and support, and we are committed to creating a positive and inclusive work environment.


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