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Operations Manager

2 months ago

Fort McMurray, Canada Secure Energy Full time

About Secure Energy

Secure Energy is a leading waste management and energy infrastructure company headquartered in Calgary, Alberta. Our extensive infrastructure network spans western Canada and North Dakota, encompassing waste management facilities, industrial landfills, pipeline operations, metals and mining, and specialty chemicals. Our energy infrastructure includes blending and facility supply, as well as trading and storage.

Our Commitment to Safety

Safety is the cornerstone of our culture at Secure Energy. We prioritize the well-being of our employees and strive to create a safe working environment. Our values emphasize the importance of safety, and we expect all employees to adhere to these principles.

Your Opportunity at Secure Energy

We are seeking a skilled Dispatch Coordinator to join our team. This role involves coordinating the transportation of bins to and from customer locations with our drivers throughout the Fort McMurray Oilsands region.

Key Responsibilities

  • Receive and record customer calls
  • Input customer details to generate work order packages
  • Utilize multiple electronic platforms to complete daily tasks
  • Schedule and dispatch drivers
  • Assist in processing completed work orders
  • Oversee driver pickup and delivery
  • Maintain a customer-focused approach with an emphasis on client and employee relations
  • Set up and maintain project folders
  • Additional responsibilities include equipment maintenance scheduling, assisting management and drivers with scheduling truck, trailer, and bin maintenance, and performing yard and shop duties.

Requirements

  • 2-5 years' experience in a dispatch and/or project coordinator function
  • Post-secondary education in logistics, transportation, and/or business, or equivalent training and/or on-the-job experience
  • Experience or knowledge of the waste industry
  • CDL Driver Preferred (Class 1 or 3)
  • Knowledge of local roads and highways, dangerous goods routes, and road bans
  • Excellent organizational skills with the ability to prioritize projects and multitask in a fast-paced environment
  • Strong customer service focus, professional, and effective communication skills
  • Strong problem-solving skills, ability to gather and analyze information, and resolve problems quickly
  • Strong interpersonal skills and the ability to deal effectively with individuals at all organization levels
  • Flexible and adaptable, willing to take on more responsibilities as needed, and devote time necessary to complete deadlines
  • High attention to detail, demonstrated ability for accuracy
  • Ability to multitask, prioritize, and work under tight deadlines
  • Ability to reliably handle confidential information
  • Team-oriented and dedicated to helping the team achieve its goals
  • Adoption and demonstration of Secure Energy's Values

What We Offer

  • Competitive industry wages and compensation programs
  • Employer-paid benefits, including health, dental, and more
  • Health care spending account
  • Employee wellness program
  • Employee savings plans
  • Career progression
  • Competitive employee referral program
  • Industry-leading safety standards
  • Community investment initiatives

Our Commitment to Diversity and Inclusion

We believe our team's strength comes from our diversity. Every Secure Energy employee has the right to feel safe and welcome. We strive to create a respectful workplace where all employees have equal access to opportunity and support.

Our Commitment to the Community

We are a trusted partner in the communities we operate in. We extend our efforts to engage respectfully with our diverse stakeholders.