ERP Implementation Services Director

2 days ago


Ottawa, Ontario, Canada Stonewood Group Inc. Full time

We are seeking a seasoned professional to lead our ERP Implementation Services business as a Director of Operations at Stonewood Group Inc.

About the Role

This is an exciting opportunity for a strategic leader with extensive experience in managing technical, cross-functional professional services teams. Reporting directly to the Chief Operating Officer, you will be responsible for driving growth objectives and delivering cost-effective implementation operations.

Key Responsibilities
  • Develop Organizational Strategies

Develop and evolve industry-leading service offerings, supporting enterprise growth objectives through organizational and operations strategies.

Scale Global Service Operations

Evolve and scale global service operations (people, process, systems, and tools) to deliver exceptional customer experiences and build efficient delivery methodologies.

Lead Delivery Teams

Lead delivery teams, overseeing resource management, project delivery, and operational success metrics to ensure timely completion and client satisfaction.

Accountability and Growth

Be accountable for company P&L goals and metrics, supporting revenue, gross margin, and utilization objectives to drive business growth.

Requirements
  • Leadership Experience

5+ years of experience managing, leading, or delivering ERP or similar software implementation services.

Technical Expertise

Proven experience building and scaling professional services businesses, managing technical teams, and delivering on-premises and SaaS solutions.

Educational Background

An undergraduate degree in Business, Information Technologies, or a related field, and/or relevant certifications.

Salary & Benefits

The estimated annual salary for this position is $120,000 - $160,000, depending on qualifications and experience. We offer a comprehensive benefits package, including health insurance, retirement savings plan, and opportunities for professional development.



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