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Unit Supervisor

2 months ago


Parksville, British Columbia, Canada McDonald's Restaurants Full time
About the Role

We are seeking a highly motivated and experienced Unit Supervisor to join our team at McDonald's Restaurants. As a Unit Supervisor, you will be responsible for leading a team of kitchen and food service helpers to ensure the smooth operation of our restaurant.

Key Responsibilities
  • Leadership and Team Management: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that food and service meet quality control standards.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, and provide ongoing coaching and feedback to ensure they have the skills and knowledge needed to succeed.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, and maintain records of stock, repairs, sales, and wastage.
  • Customer Service: Address customers' complaints or concerns, and ensure that all customers receive excellent service.
  • Reporting and Administration: Prepare and submit reports, and maintain accurate records of sales, inventory, and employee performance.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a supervisory role, preferably in the food service industry.
  • Language: English.
  • Work Environment: Fast-paced environment, with frequent standing and walking required.
  • Physical Capabilities: Ability to work under pressure, and to lift and move heavy objects as needed.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Support for Employees: Support for employees with disabilities, newcomers and refugees, youth, veterans, and Indigenous people.