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Senior IT Analyst

2 months ago

Trail, Canada FortisBC Full time
Job Summary

We are seeking an experienced Systems Analyst to join our team at FortisBC. As a key member of our IT department, you will be responsible for providing technical expertise and guidance to team members, as well as communicating effectively with users, coworkers, and management.

Key Responsibilities
  • Technical Leadership: Provide mentorship, guidance, and technical advice to team members to ensure they have the necessary skills to effectively manage their individual corporate critical application support activities.
  • Employee Development: Assist in the management of employee development for their respective group, ensuring they have the necessary skills and knowledge to perform their duties.
  • Communication: Communicate effectively and demonstrate professional competence with users, co-workers, and management.
  • Technical Expertise: Provide technical and functional expertise on a wide range of strategic, financial, regulatory, safety, and reputational impactful applications.
  • Incident Management: Analyze and respond to complex incidents, problem reports, and inquiries in a timely manner, recommending and taking the appropriate course of action and/or system changes required to resolve them.
  • Software Development: Produce detailed software design and functional specifications for bug fixes, maintenance releases, and enhancements related to in-scope applications. Develop software code based on the design specifications, including writing new code, modifying existing code, and integrating software code using a source control system.
  • Database Management: Maintain a library of all Application(s) code, including a record of all updates to the code; maintain and track all access to the code. Maintain database objects and documentation such as the ERD, dictionaries, and libraries.
Requirements
  • Education: 2-year Diploma in Computer Engineering, Computer Science, or related field.
  • Experience: 8 years' related work experience.
  • Project Management: Competency in managing medium to large projects.
  • Interpersonal Skills: Superior interpersonal and customer service skills.
  • Technical Knowledge: Immediate knowledge of data center technologies, virtualization, storage, backup, networking, security, and all related supporting infrastructure.
  • Leadership: Leadership and management skills.
  • Cooperative Working Relationships: Ability to establish and maintain cooperative and effective working relationships with coworkers and perform all duties in a professional manner.
  • Technology Expertise: Technology subject matter expert with applications such as SAP, Customer Information Systems (CIS), Geographical Information Systems (GIS), Mobile Workforce Management (MWFM), Automated Metering Infrastructure (AMI), or Content Management Systems (CMS) is an asset.

We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.