Data Lifecycle Operations Manager

3 weeks ago

Toronto, Ontario, Canada BMO Full time
Job Summary

We are seeking a highly skilled Data Lifecycle Operations Manager to join our Data Management Practices and Lifecycle Operations organization. The successful candidate will be responsible for managing and executing our data lifecycle strategy, with a focus on data access operations.

Key Responsibilities
  • Foster a culture aligned to BMO's purpose, values, and strategy, and model BMO's values and behaviors in all interactions.
  • Ensure alignment between values and behavior that fosters diversity and inclusion.
  • Manage end-to-end data access processes and operations to enable employee and system access to critical data across enterprise platforms.
  • Assist with regulatory and audit reviews at various levels, including preparation of evidence materials for internal and external stakeholders.
  • Assist with or lead data-related strategic initiatives or components of initiatives, in collaboration with Technology partners, Business stakeholders, and lines of business Data Management Offices (DMO).
  • Manage communications introducing process improvements and new product offerings.
  • Facilitate presentations and demonstrations on key processes to Senior Leaders, key stakeholders, and end-users as required.
  • Facilitate a weekly Operations meeting and communicate key updates to leadership.
  • Digital first mindset to enable continuous improvement of operational processes to simplify and automate work, reduce complexity, improve data quality, and increase efficiency throughout the data lifecycle.
  • Apply expertise and think creatively to address unique or ambiguous situations and find solutions to problems that can be complex and non-routine.
  • Operate at a group/enterprise-wide level and serve as a specialist resource to Senior Leaders and stakeholders.
Accountability and Focus

The successful candidate will be accountable for the following estimated percentages of time:

  • Management of the Data Access and Helpdesk request queues – 50%
  • Strategic Project Support including process implementations, UAT, and Production Validation – 20%
  • Quarterly and ad hoc Audits, reporting, and dashboard development/maintenance – 15%
  • Communications & Presentations – 15%
Qualifications

The ideal candidate will possess the following qualifications:

  • Typically, 7+ years of relevant experience and a post-secondary degree in a related field of study or an equivalent combination of education and experience.
  • Solid knowledge and understanding of data access management processes, procedures, and usage controls.
  • Excellent collaboration and stakeholder management skills and demonstrated passion for execution excellence.
  • Analytical mindset and problem-solving skills.
  • Highly motivated self-starter with the drive to succeed.
  • Data-driven decision making.
  • Solid verbal & written communication skills.
  • Ability to reach WIN-WIN results through effective negotiation and influencing skills.
Systems and Tools

The successful candidate will have a solid working knowledge and experience with the following systems and tools:

  • ServiceNow
  • PowerBI
  • PowerApps
  • Power Automate
  • MS Excel, Word, PowerPoint
  • Confluence and JIRA
  • Understanding of analytic tools such as DB Visualizer
Salary and Benefits

The salary for this position is $74,800.00 - $138,600.00, and the pay type is Salaried. The total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

  • Data Lifecycle Operations Manager

    1 month ago

    Toronto, Ontario, Canada BMO Full time

    Job Title: Data Lifecycle Operations ManagerBMO is seeking a highly skilled Data Lifecycle Operations Manager to join our Data Management Practices and Lifecycle Operations organization. The successful candidate will be responsible for managing and executing on our data lifecycle strategy, with a focus on data access operations.Key Responsibilities:Foster a...

  • Data Lifecycle Operations Manager

    1 month ago

    Toronto, Ontario, Canada BMO Full time

    Job Title: Data Lifecycle Operations ManagerBMO is seeking a highly skilled Data Lifecycle Operations Manager to join our Data Management Practices and Lifecycle Operations organization. The successful candidate will be responsible for managing and executing on our data lifecycle strategy, with a focus on data access operations.Key Responsibilities:Foster a...

  • Data Lifecycle Operations Manager

    3 weeks ago

    Toronto, Ontario, Canada BMO Full time

    About the Role:We are seeking a highly skilled Data Lifecycle Operations Manager to join our Data Management Practices and Lifecycle Operations organization. The successful candidate will be responsible for managing and executing on our data lifecycle strategy, with a focus on data access operations.Key Responsibilities:Foster a culture aligned to BMO's...

  • Director of Client Lifecycle Management

    3 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    Director of Client Lifecycle ManagementAt Scotiabank, we are seeking a highly skilled and experienced Director of Client Lifecycle Management to lead our client lifecycle management programs across all jurisdictions. The successful candidate will be responsible for overseeing and managing the strategy and operations of the entire client lifecycle, from...

  • Director of Client Lifecycle Management

    2 months ago

    Toronto, Ontario, Canada Scotiabank Full time

    Director of Client Lifecycle ManagementAt Scotiabank, we are committed to delivering exceptional client experiences. As the Director of Client Lifecycle Management, you will play a critical role in overseeing the strategy and operations of our client lifecycle management team.Key Responsibilities:Develop and implement a comprehensive client lifecycle...

  • Director of Client Lifecycle Management

    2 months ago

    Toronto, Ontario, Canada Scotiabank Full time

    Director of Client Lifecycle ManagementAt Scotiabank, we are committed to delivering exceptional client experiences. As the Director of Client Lifecycle Management, you will play a critical role in overseeing the strategy and operations of our client lifecycle management team.Key Responsibilities:Develop and implement a comprehensive client lifecycle...

  • Director of Client Lifecycle Management

    1 month ago

    Toronto, Ontario, Canada Scotiabank Full time

    Director of Client Lifecycle ManagementAt Scotiabank, we are committed to delivering exceptional client experiences. As the Director of Client Lifecycle Management, you will play a critical role in overseeing the strategy and operations of our client lifecycle management team.Key Responsibilities:Develop and implement a comprehensive client lifecycle...

  • Director of Client Lifecycle Management

    1 month ago

    Toronto, Ontario, Canada Scotiabank Full time

    Director of Client Lifecycle ManagementAt Scotiabank, we are committed to delivering exceptional client experiences. As the Director of Client Lifecycle Management, you will play a critical role in overseeing the strategy and operations of our client lifecycle management team.Key Responsibilities:Develop and implement a comprehensive client lifecycle...

  • Senior Manager, Investment Lifecycle Management

    2 weeks ago

    Toronto, Ontario, Canada Ontario Teachers' Full time

    Investment Lifecycle Management RoleThe Senior Manager, Investment Lifecycle Management, is responsible for the day-to-day management and continuous enhancement of the Investment Lifecycle processes supporting the Investment Division. This includes collaborating with internal partners to document, manage, and drive business insights that measure...

  • Strategic Investment Lifecycle Manager

    7 days ago

    Toronto, Ontario, Canada Ontario Teachers' Full time

    Job DescriptionThe Senior Manager, Investment Lifecycle Management role at Ontario Teachers' is a key position that requires a unique blend of investment management expertise, leadership skills, and technical knowledge. As a member of the Investment Division, you will be responsible for the day-to-day management and continuous enhancement of the Investment...

  • Lifecycle Marketing Manager

    2 weeks ago

    Toronto, Ontario, Canada Stripe Full time

    About the RoleAs a Lifecycle Marketing Manager at Stripe, you will be responsible for driving global marketing efforts to support sales motions and drive revenue growth. This includes designing, implementing, and optimizing scaled lifecycle campaigns across user segments and life stages.Key ResponsibilitiesDevelop and execute strategic plans to drive demand...

  • Director, Client Lifecycle Management Lead

    3 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    Director, Client Lifecycle Management Lead Requisition ID: 206517 As a Director, Client Lifecycle Management Lead at Scotiabank, you will oversee the strategy and operations of the entire client lifecycle, from initial prospecting and onboarding to ongoing engagement, experience, and re-engagement. Your goal will be to ensure a seamless and compliant...

  • Senior Manager, Investment Lifecycle Management

    3 weeks ago

    Toronto, Ontario, Canada Ontario Teachers' Full time

    Investment Lifecycle Management RoleThe Senior Manager, Investment Lifecycle Management, is responsible for the day-to-day management and continuous enhancement of the Investment Lifecycle processes supporting the Investment Division. This includes collaborating with internal partners to document, manage, and drive business insights that measure...

  • Lifecycle Marketing Manager

    1 month ago

    Toronto, Ontario, Canada Stripe Full time

    About StripeStripe is a financial infrastructure platform that empowers businesses to thrive in the digital economy. As a key player in the industry, we're committed to increasing the global GDP and making the internet a more accessible and inclusive place.About the TeamThe Growth Marketing team is a dynamic and performance-driven group of marketers and...

  • Lifecycle Marketing Manager

    4 weeks ago

    Toronto, Ontario, Canada Stripe Full time

    About StripeStripe is a leading financial infrastructure platform that empowers businesses to thrive in the digital economy. As a key player in the industry, we're committed to increasing the global GDP and making the internet a more accessible and inclusive place.About the TeamThe Growth Marketing team is a dynamic and performance-driven group of marketers...

  • Lifecycle Marketing Manager

    4 weeks ago

    Toronto, Ontario, Canada Stripe Full time

    About StripeStripe is a leading financial infrastructure platform that empowers businesses to thrive in the digital economy. As a key player in the industry, we're committed to increasing the global GDP and making the internet a more accessible and inclusive place.About the TeamThe Growth Marketing team is a dynamic and performance-driven group of marketers...

  • Lifecycle Marketing Manager

    1 month ago

    Toronto, Ontario, Canada Stripe Full time

    About StripeStripe is a financial infrastructure platform that empowers businesses to thrive in the digital economy. As a key player in the industry, we're committed to increasing the global GDP and making the internet a more accessible and inclusive place.About the TeamThe Growth Marketing team is a dynamic and performance-driven group of marketers and...

  • Senior Manager, Investment Lifecycle Management

    3 weeks ago

    Toronto, Ontario, Canada Ontario Teachers' Full time

    Job SummaryWe are seeking a highly skilled Senior Manager to lead the Investment Lifecycle Management function at Ontario Teachers'. This role is responsible for the day-to-day management and continuous enhancement of the Investment Lifecycle processes supporting the Investment Division.Key ResponsibilitiesCollaborate with internal partners to document,...

  • Marketing Manager, PCMA Lifecycle

    4 weeks ago

    Toronto, Ontario, Canada President's Choice Financial Full time

    Marketing Manager, PCMA LifecycleAt President's Choice Financial, we're committed to making the everyday simple and better for our customers. As a Marketing Manager, PCMA Lifecycle, you'll play a key role in driving engagement and business results within our strategically important pillar, stewarding the beloved President's Choice brand.Role OverviewThis is...

  • Marketing Manager, PCMA Lifecycle

    4 weeks ago

    Toronto, Ontario, Canada President's Choice Financial Full time

    Marketing Manager, PCMA LifecycleAt President's Choice Financial, we're committed to making the everyday simple and better for our customers. As a Marketing Manager, PCMA Lifecycle, you'll play a key role in driving engagement and business results within our strategically important pillar, stewarding the beloved President's Choice brand.Role OverviewThis is...