Lead Bar Operations Manager

1 week ago


Calgary, Alberta, Canada Head Over Heels Full time

We are seeking a skilled and experienced Lead Bar Operations Manager to join our team at Head Over Heels.

About the Role

The successful candidate will be responsible for overseeing the daily operations of our bar, ensuring that all aspects of service delivery meet the highest standards. This includes managing staff, maintaining inventory, controlling costs, and providing exceptional customer service.

A key aspect of this role is training and developing staff members to provide world-class service and ensure that they are equipped to handle any situation that may arise.

Key Responsibilities
  • Manage the daily operations of the bar, including staff supervision, inventory control, and cash handling;
  • Develop and implement effective training programs to enhance staff knowledge and skills;
  • Maintain high standards of customer service and resolve any complaints or issues promptly;
  • Collaborate with other departments to ensure seamless communication and service delivery;
  • Analyze sales data and make informed decisions to optimize revenue growth and profitability;
Requirements

To succeed in this role, you must have:

  • A minimum of 7 months experience in a similar position, preferably in a fast-paced environment;
  • Excellent leadership and communication skills, with the ability to train and motivate staff;
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions;
  • Knowledge of liquor legislation and regulations, as well as relevant industry standards;
  • A positive attitude, with a focus on delivering exceptional customer service.
What We Offer

In return for your hard work and dedication, we offer a competitive salary of $45,000 per year, plus benefits and opportunities for professional growth and development.

Our ideal candidate will possess excellent communication and interpersonal skills, with a passion for delivering exceptional customer service. If you are a motivated and results-driven individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.


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