Retail Store Operations Manager

7 days ago


Port Coquitlam, British Columbia, Canada kwikmart Full time
Job Title:

Retail Store Operations Manager

Job Summary:

We are seeking a highly skilled Retail Store Operations Manager to oversee the daily operations of our retail store. As a key member of our team, you will be responsible for ensuring the smooth day-to-day functioning of the store, including supervising staff, managing inventory, and maintaining a high level of customer service.

About the Role:

This is an exciting opportunity for an experienced retail professional to join our dynamic team at kwikmart. The successful candidate will have a strong background in retail management, with experience in leading teams and driving sales growth. You will be responsible for:

  • Supervising and coordinating the activities of sales floor staff, design team, and other support staff.
  • Assigning tasks and duties to sales workers to ensure maximum productivity.
  • Hiring, training, and developing staff members to achieve business objectives.
  • Autorizing payments and returns, as well as preparing reports on sales volumes and personnel matters.
  • Resolving customer complaints and supply shortages in a timely and effective manner.
  • Maintaining accurate inventory levels and organizing stockroom activities.
Requirements:

To be considered for this role, you must have:

  • A minimum of 1 year of experience in a retail management position.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and staff.
  • Strong problem-solving and conflict resolution skills.
  • The ability to work in a fast-paced environment and multitask efficiently.
  • A high school diploma or equivalent is required.
Benefits:

We offer a competitive salary and benefits package, including:

  • $60,000 - $80,000 per year, depending on experience.
  • 40 hours of work per week.
  • A non-smoking, air-conditioned work environment.
  • A flexible schedule with opportunities for advancement.
About Kwikmart:

Kwikmart is a dynamic and growing retail company that values innovation, teamwork, and customer satisfaction. We are committed to providing our employees with a supportive and inclusive work environment, with opportunities for career growth and development.



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