Retail Store Operations Manager
2 weeks ago
Fruiticana is a dynamic and fast-paced retail environment dedicated to delivering exceptional customer service and providing a wide range of products. As a Retail Store Operations Manager, you will play a key role in leading our team to achieve outstanding sales performance, driving business growth, and maintaining a positive work culture.
CompensationThe estimated annual salary for this position is $55,000 - $65,000 CAD, commensurate with experience and qualifications.
Job DescriptionAs a Retail Store Operations Manager, you will be responsible for overseeing the day-to-day operations of our retail store, including:
- Staff Management: Supervise staff (apprentices, stages hands, design team, etc.) and assign sales workers to duties.
- Hiring and Training: Hire and train or arrange for training of staff to ensure they possess the necessary skills and knowledge to excel in their roles.
- Merchandise Management: Order merchandise, authorize payments by cheque, and ensure inventory levels are maintained.
- Customer Service: Resolve issues that may arise, including customer requests, complaints, and supply shortages.
- Reporting: Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
To succeed as a Retail Store Operations Manager at Fruiticana, you must possess:
- Leadership Skills: Proven ability to lead and motivate teams to achieve outstanding results.
- Communication Skills: Excellent verbal and written communication skills to effectively interact with staff, customers, and stakeholders.
- Problem-Solving Skills: Strong problem-solving skills to resolve complex issues and make informed decisions.
- Attention to Detail: High level of attention to detail to maintain accurate records and ensure compliance with policies and procedures.
Fruiticana offers a comprehensive benefits package, including health and dental coverage, retirement savings plan, and opportunities for professional development.
LocationThis role is based in [Location], where you will have access to a variety of amenities and services. The location is easily accessible by public transportation, making it an ideal choice for those seeking a convenient work-life balance.
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