Banking Customer Service Representative

3 weeks ago


Calgary, Alberta, Canada CWB Financial Group Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Banking Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and building relationships with clients to understand their financial needs and provide tailored solutions.

Key Responsibilities

  • Deliver outstanding customer experiences through proactive communication and problem-solving
  • Build relationships with clients to understand their financial goals and provide personalized recommendations
  • Stay up-to-date on banking products and services to effectively communicate their benefits to clients
  • Work collaboratively with colleagues to achieve team goals and objectives

Requirements

  • 1 year of customer service experience in a financial services environment
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic knowledge of banking products and services

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A comprehensive benefits package
  • A competitive salary and bonus structure


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