Banking Customer Service Representative

3 weeks ago

Calgary, Alberta, Canada CWB Financial Group Full time
Job Title: Banking Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Banking Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and building strong relationships with our clients.

Key Responsibilities:
  • Deliver outstanding customer experiences through proactive communication and problem-solving skills.
  • Build and maintain strong relationships with clients to understand their financial needs and provide tailored solutions.
  • Stay up-to-date with banking products and services to effectively communicate their benefits to clients.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Continuously improve customer service skills and knowledge to stay ahead of industry trends.
Requirements:
  • Post-secondary education in a related field or equivalent experience.
  • 1 year of customer service experience in a financial services environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and analytical skills.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package, including health and dental coverage.
  • A generous time-off policy.
  • A flexible work schedule.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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