Optimization Transformation Lead

3 days ago


Toronto, Ontario, Canada Momentum Financial Services Group Full time

Overview

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Momentum Financial Services Group is a leading provider of financial services in North America. With 40 years of experience, we have been committed to providing financial solutions that meet the evolving needs of consumers and business owners.

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Job Description

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We are seeking an experienced Optimization Transformation Lead to join our team. As a Senior Manager, Business Process Optimization, you will play a pivotal role in developing and day-to-day managing of the Enterprise Business Process Optimization function.

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This role will leverage lean six sigma methodologies, customer experience strategies, service design protocols, re-engineering frameworks, and intelligent automation techniques to optimize business processes, reduce risk, and enhance end-user experience.

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You will work to create a culture of operational excellence, innovation, and forward thinking within the team and across the enterprise.

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Key Responsibilities:

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