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Technical Support Specialist

1 month ago

Edmonton, Alberta, Canada Saab's Trucking Ltd. Full time

Job Title: Technical Support Specialist

Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Saab's Trucking Ltd. The successful candidate will provide technical assistance to our customers, ensuring they receive the best possible service.

Key Responsibilities:

  • Respond to customer inquiries and resolve technical issues in a timely and professional manner.
  • Provide technical guidance and support to customers via phone, email, or in-person.
  • Collaborate with internal teams to resolve complex technical issues.
  • Develop and maintain technical documentation and knowledge base articles.
  • Participate in ongoing training and professional development to stay up-to-date with the latest technologies and trends.

Requirements:

  • Post-secondary education in a related field (e.g., computer science, information technology).
  • Minimum 6 months of experience in a technical support role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.

How to Apply: If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application, including your resume and cover letter, to [insert contact information].