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Claims Support Specialist

2 months ago


London, Ontario, Canada Gallagher Full time

About the Role

Gallagher's Claims division is seeking a Claims Advocacy Associate to provide support to the Commercial Claims team. As a key member of the team, you will work closely with the Claims Director to deliver exceptional results.

Key Responsibilities

  • Data input and maintenance using EPIC, Word, and Excel
  • Coordination and updating of files
  • Communication with adjusters regarding open claims
  • Processing of incoming mail in a timely manner
  • Receipt and reporting of minor new claims from clients
  • Assistance with workload as needed
  • Participation in special Claims projects

Requirements

  • Completion of post-secondary education in Business Insurance or a related field
  • RIBO, CAIB, or CIP designations or courses completed towards designations
  • Client services and/or advocacy experience in Commercial or Personal Insurance
  • RIBO designation required within 6 months of starting the role
  • Proficiency in Microsoft Office products
  • High attention to detail and accuracy
  • Excellent time management and organizational skills
  • Ability to multi-task between various tasks, projects, and deadlines
  • Comprehensive and effective verbal/written communication skills

What We Offer

  • Competitive salary
  • Great teams and exciting career opportunities
  • Flexible medical and dental coverage
  • Life, Dependent Life, and AD&D Insurance options
  • Retirement savings including RRSP, TFSA, pension, and more
  • Employee Stock Purchase Plan
  • Other benefits including educational expense reimbursement, employee assistance programs, and more