Technical Service Coordinator

1 month ago


Montreal, Quebec, Canada Randstad Canada Full time
Job Title: Technical Service Coordinator

We are seeking a highly skilled Technical Service Coordinator to join our team at Randstad Canada. As a Technical Service Coordinator, you will play a crucial role in ensuring the smooth operation of our security services.

Key Responsibilities:
  • Manage technician files from opening to closure, ensuring accurate and timely completion of tasks.
  • Prepare and submit reports for billing purposes, maintaining accurate records of technician time and equipment usage.
  • Coordinate internal and external sales-related communications, maintaining fluid communication between teams.
  • Update customer databases, files, and price lists, ensuring accurate and up-to-date information.
  • Collaborate with internal teams to ensure timely and efficient delivery of products and services to customers.
Requirements:
  • College diploma (asset)
  • Previous experience in service coordination, customer support, or a similar role is an asset.
  • Excellent written and verbal communication skills in French and English.
  • Mastery of IT tools such as the Microsoft Office suite.
  • Ability to work independently, manage multiple tasks in parallel, and meet deadlines.
  • Sense of priorities, analytical skills, autonomy, and teamwork.
What We Offer:
  • Permanent position with a competitive salary range of $57,000 - $64,000 per year.
  • Social benefits and retirement plan.
  • A schedule of 40 hours per week, Monday to Thursday from 7:00 a.m. to 4:00 p.m., and Friday from 7:00 a.m. to 3:00 p.m.
  • Nespresso coffee and social activities.
  • Great team atmosphere and opportunities for advancement.
  • Parking available.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. We are dedicated to creating and maintaining an inclusive and accessible workplace for all our candidates and employees.


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