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Assistant Store Manager

2 months ago

Kelowna, British Columbia, Canada Rona Inc. Full time
{"title": "Assistant Store Manager", "description": "Lead a Team of Sales Associates

As an Assistant Store Manager at RONA, you will lead a team of sales associates to deliver exceptional customer service and drive sales growth. Your primary responsibility will be to manage all aspects of store operations, including inventory management, merchandising, and sales activities.

Key Responsibilities:
  • Drive execution of Installed Sales, Special Order Sales (SOS), and Pro Sales
  • Manage all inventory, merchandising, sales and customer service activities in departments such as Appliances, Cabinets, Flooring, Millwork, Home Décor and Paint
  • Ensure a professional sales staff is in place at all times to drive and achieve business goals
  • Teach and demonstrate effective use of RONA's selling and service model
  • Model the behaviors that are needed to deliver SMART customer service, maintain an in-stock position, and keep the store clean and safe for customers
  • Identify gaps in execution and sales opportunities through report analysis, observing sales interactions, role plays, and other feedback channels to create specific plans of action to drive improved sales and margin performance.
  • Work with leadership peers and staff throughout the store to ensure everyone plays their part in managing the daily sales pipeline and that details, leads, estimates, proposals and customer contacts are properly managed and fully leveraged by sales associates
Requirements:
  • Bachelor's degree in related field (in asset)
  • 3 years of experience leading associates in a retail environment.
  • 1 years of experience leading a performing sales team with direct reporting responsibility in retail, business to business, outside sales, or consumer service industry.
  • Knowledge of product categories (e.g., flooring, cabinets, appliances)
  • Experience working in a fast-paced, cross-functional work environment.
  • Strong working knowledge of Microsoft Office Suite
What We Offer:

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

Salary: 54-75K. Pay can vary based on experience. Pay is for position and location advertised.

", "lang_code": "en-US"}