Senior Technical Project Manager

4 weeks ago

Richmond, British Columbia, Canada Trail Appliances Full time

Job Title: Senior Technical Project Manager

Job Summary:

Trail Appliances is seeking a highly skilled Senior Technical Project Manager to lead the direction, coordination, and implementation of enterprise-wide and cross-departmental business projects and programs with significant technology components.

Key Responsibilities:

  • Own the project lifecycle through planning, developing, executing projects, compiling reports, cross-team coordination, scheduling, securing funding, managing project budgets, and preparing training materials.
  • Lead a company-wide PMO with strong governance and reporting by implementing industry best practices.
  • Maintain a PMO steering Committee that is empowered to review escalations and make decisions beneficial for the company.
  • Manage and/or lead multiple projects, including large complex initiatives that are cross-functional and aligned to company priorities.
  • Assemble and manage project teams, including identification and allocation of project resources from across the company.
  • Manage risks, changes in scope, and develop contingency plans for resourcing and scheduling when needed.
  • Develop a robust budget management process with project reporting metrics.
  • Plan and manage a variety of projects to on-time and on-budget completion.
  • Create project schedules with timelines and roadmaps.
  • Create and manage a risk register with mitigation plans.
  • Present to stakeholders reports on progress, risks identified, project conflicts, recommended adjustments, etc.
  • Implement and manage change when necessary to meet project outputs.
  • Document lessons learned, evaluate, and assess the results of projects.
  • Provide project management training to others outside of the PMO to enhance project management knowledge and capabilities.
  • Lead discussions to overcome disputes or disagreements.
  • Embed a quality-based culture into project management fundamentals.

Requirements:

  • Experience as a Sr. PM or PM for a large or mid-sized company.
  • 10+ years in a blend of customer, IT/software, and internal project management.
  • 5+ years working in or managing PMOs.
  • In-depth experience with Scrum, SDLC, Agile, Hybrid Agile, Waterfall, Kanban methodologies.
  • Strong facilitation, motivational, and influencing skills.
  • Self-motivated and requiring little direction once outcomes are documented and understood.
  • Excellent presentation, facilitation, and conflict resolution skills, including internal customer escalation management and de-escalations techniques.
  • Excellent communication skills, both written and verbal.
  • Strong understanding of requirement gathering concepts, test, and use case preparation, modeling, testing, and quality assurance methodologies.
  • Proficient in Microsoft Project and Microsoft Visio (or equivalent), MS-Word, MS-PowerPoint, MS-Excel, etc.
  • Attention to detail.
  • PMP certified.

Preferred Experience:

  • 10+ years of project management experience.
  • 10+ years working with stakeholders cross-functionally.
  • 10+ years managing, planning, and tracking projects.
  • 3+ years working in the retail industry.
  • Hybrid-Agile project management experience.

Interacts With:

  • Senior Directors, C-Suite, and Ownership.
  • PMs, BAs, QAs.
  • Stakeholders from across the organization.
  • External 3rd parties as needed.

Work Environment:

  • Occasional travel to stores required.

Why Join Trail:

  • Extended Health Benefits.
  • Merit Performance.
  • PPE Allowance.
  • Generous employee discounts.
  • Gym membership discount.
  • Professional Development Programs.
  • Employee Recognition Program.
  • Company events.
  • Paid Volunteer Time Off.

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