Senior Technical Project Manager

4 weeks ago

Richmond, British Columbia, Canada Trail Appliances Full time
Project Management Role at Trail Appliances

As a Senior Technical Project Manager at Trail Appliances, you will be responsible for leading cross-functional teams and overseeing the direction, coordination, implementation, control, and completion of enterprise-wide business projects and programs with significant technology components.

Key Responsibilities:
Own the project lifecycle through planning, developing, executing projects, compiling reports, cross-team coordination, scheduling, securing funding, managing project budgets, and preparing training materials towards project completion according to timelines and deliverables.
Lead a company-wide PMO with strong governance and reporting by implementing industry best practices.
Maintain a PMO steering Committee that is empowered to review escalations and make decisions beneficial for the company.
Manage and/or lead multiple projects, including large complex initiatives that are cross-functional and aligned to company priorities.
Assemble and manage project teams, including identification and allocation of project resources from across the company.
Manage risks, changes in scope, and develop contingency plans for resourcing and scheduling when needed.
Develop a robust budget management process with project reporting metrics.
Plan and manage a variety of projects to on-time and on-budget completion.
Create project schedules with timelines and roadmaps.
Create and manage a risk register with mitigation plans.
Present to stakeholders reports on progress, risks identified, project conflicts, recommended adjustments, etc.
Implement and manage change when necessary to meet project outputs.
Document lessons learned, evaluate, and assess the results of projects.
Provide project management training to others outside of the PMO to enhance project management knowledge and capabilities.
Lead discussions to overcome disputes or disagreements.
Embed a quality-based culture into project management fundamentals.

Requirements:
Experience as a Sr. PM or PM for a large or mid-sized company.
10+ years in a blend of customer, IT/software, and internal project management.
5+ years working in or managing PMOs.
In-depth experience with Scrum, SDLC, Agile, Hybrid Agile, Waterfall, Kanban methodologies.
Strong facilitation, motivational, and influencing skills.
Self-motivated and requiring little direction once outcomes are documented and understood.
Excellent presentation, facilitation, and conflict resolution skills, including internal customer escalation management and de-escalations techniques.
Excellent communication skills, both written and verbal, with the ability to understand complex technology and simplify for stakeholders and customers.
Strong understanding of requirement gathering concepts, test, and use case preparation, modeling, testing, and quality assurance methodologies.
Proficient in Microsoft Project and Microsoft Visio (or equivalent), MS-Word, MS-PowerPoint, MS-Excel, etc.
Attention to detail.
PMP certified.

Preferred Experience:
10+ years of project management experience.
10+ years working with stakeholders cross-functionally.
10+ years managing, planning, and tracking projects.
3+ years working in the retail industry.
Hybrid-Agile project management experience.

Interacts With:
Senior Directors, C-Suite, and Ownership.
PMs, BAs, QAs.
Stakeholders from across the organization.
External 3rd parties as needed.

Work Environment:
Occasional travel to stores required.

Why Join Trail:
Extended Health Benefits.
Merit Performance.
PPE Allowance.
Generous employee discounts.
Gym membership discount.
Professional Development Programs.
Employee Recognition Program.
Company events.
Paid Volunteer Time.

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