Checkout Experience Optimization Specialist

11 hours ago


Edmonton, Alberta, Canada LawDepot Full time
Job Summary

We are seeking a highly skilled Checkout Experience Optimization Specialist to join our team in Edmonton, Alberta. This full-time permanent position offers a unique opportunity to optimize the checkout area of our large-scale eCommerce website.

Key Responsibilities
  • Create compelling and user-friendly content for checkout pages, focusing on conversion rate optimization (CRO) and increasing customer lifetime revenue value.
  • Craft persuasive copy that guides users through the checkout journey, ensuring seamless navigation and maximum engagement.
  • Work closely with cross-functional teams to cohesively plan and prioritize projects, driving strategic enhancements to the checkout experience.
  • Analyze the performance of checkout pages through experiment analysis, usage analysis, and customer segmentation, identifying areas of opportunity and providing actionable recommendations.
Requirements
  • Post-secondary education in Marketing, Communications, Consumer Psychology, Business, or other relevant fields.
  • Experience with conversion-focused copywriting and a deep understanding of consumer psychology, online marketing, and conversion optimization.
  • Excellent written and verbal communication skills, with strong editing skills to ensure clarity, consistency, and readability of material.
  • Ability to convey complicated information in a succinct way, adjust writing style based on audience, and identify opportunities and suggest new ideas.
Benefits
  • Comprehensive health and dental benefits, plus an additional Health Care Spending Account.
  • Great work-life balance (37.5 hour work weeks, flexible schedules, ability to bank hours).
  • Three weeks paid vacation, plus bonus personal days.
  • Continuous learning opportunities, including LinkedIn Learning subscriptions and training budgets.
About Us

LawDepot is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast, easy-to-use, and professional solutions. With over ten million satisfied customers worldwide, we offer a collaborative and inclusive learning culture that values excellence and diversity.



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