Collections Specialist
4 weeks ago
At Commercial Credit Adjusters, we're seeking highly motivated and enthusiastic individuals to join our team as a Collections Officer. As a key player in our Accounts Receivable Management Services, you'll have the opportunity to develop your skills in negotiation, conflict resolution, and customer service.
What We Offer:
- Competitive wages and a commission structure
- Full-time hours with flexible shift options
- Subsidized public transit
- Group benefit plan
- Convenient downtown location and on-site security
- Opportunities for professional development and growth
- Friendly, supportive, and diverse work environment
Responsibilities:
- Establish contact with consumers and assist with the resolution of delinquent accounts
- Negotiate payment of debts in accordance with client and company guidelines
- Investigate and advise on different forms of payment and/or settlement options
- Clearly document/update files on the system to support file activity
Qualifications:
- Strong negotiation and conflict resolution skills
- Excellent verbal and written communication
- Self-motivated, goal-oriented, and detail-focused
- Sound decision-making and judgment
- Strong organizational skills
- Dedicated and ethical
- Ability to work individually and with a team in a fast-paced environment
- Solid computer skills
- Strong grasp of the English language
We're looking for individuals who are eager to learn and grow in a dynamic work environment. If you're passionate about delivering exceptional customer service and have a solid foundation in negotiation and time management skills, we encourage you to apply.
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