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Food Service Team Member

2 months ago

Nanaimo, British Columbia, Canada A&W Full time
About the Role

We are seeking a highly motivated and detail-oriented Food Service Team Member to join our team at A&W. As a key member of our restaurant staff, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.

Key Responsibilities
  • Food Preparation and Service
    • Prepare and serve food and beverages to customers in a timely and efficient manner.
    • Operate kitchen equipment, including dishwashers, ovens, and fryers.
    • Maintain a clean and organized kitchen environment, adhering to health and safety standards.
  • Customer Service
    • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
    • Take orders and process payments accurately and efficiently.
    • Upsell and promote menu items and promotions to increase sales.
  • Teamwork and Communication
    • Work collaboratively with other team members to achieve sales and customer satisfaction goals.
    • Communicate effectively with colleagues and management to ensure seamless service delivery.
  • Adaptability and Flexibility
    • Be flexible and adaptable in a fast-paced environment, responding to changing customer needs and priorities.
    • Work varied shifts, including evenings, weekends, and holidays.
Requirements
  • Education and Experience
    • High school diploma or equivalent required.
    • Previous food service experience an asset.
  • Skills and Abilities
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and multitask effectively.
    • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
    • Ability to lift up to 25 pounds and stand for long periods.
What We Offer
  • Competitive Compensation and Benefits
    • Competitive hourly wage and opportunities for advancement.
    • Eligibility for benefits, including health and dental insurance.
  • Opportunities for Growth and Development
    • Training and development programs to enhance skills and knowledge.
    • Opportunities for advancement and career growth within the company.