Animal Care Specialist
3 weeks ago
About the Role:
The BC SPCA is seeking a dedicated and compassionate Animal Care Attendant to join our team at the Chilliwack Animal Centre. As an Animal Care Attendant, you will play a vital role in ensuring the health, safety, and well-being of the animals in our care.
Key Responsibilities:
- Maintain the cleanliness and sanitation of the animal enclosures, including kennels, runs, and cat cages, in accordance with ShelterSense protocols.
- Monitor the health and welfare of the animals, including recording information on kennel cards, whiteboards, and daily logs, and completing daily welfare sheets.
- Provide excellent customer service to the public, including answering questions and providing information about the animals and the centre.
- Assist with animal care duties, including feeding, watering, exercising, and enriching the animals.
- Perform general bathing and grooming of animals as needed.
- Treat animals humanely, with compassion and concern, and in a manner consistent with the BC SPCA's five freedoms.
- Perform other duties as assigned by the Animal Centre Manager.
Requirements:
- High school diploma or equivalent.
- Valid Class N or 5 BC Drivers' License and driver's abstract.
- Strong desire to provide excellent customer service skills, including patience, professionalism, positive attitude, attention to detail, and adaptability.
- Excellent communication skills, both verbal and written.
- Resourceful team player who excels at building trusting relationships with colleagues, customers, and volunteers.
- Highly motivated self-starter who takes initiative with minimal supervision.
- A sound knowledge of animals, their breeds, characteristics, and common diseases.
- Previous kennel or animal care experience considered an asset.
- Demonstrable interest in all aspects of animal welfare.
- Philosophical harmony with the mission, vision, and strategic direction of the BC SPCA.
- Previous animal control, welfare, or enforcement experience an asset.
- Position is physically demanding and includes heavy lifting, pushing, and pulling, which requires an individual with the ability to maintain a level of fitness and endurance to fulfill the required duties.
- Familiar with working in a union environment.
- Computer experience: Windows, Microsoft Office (Outlook, Word, Excel).
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